BPO Customer Support Executive - Freshers Welcome Call now To Apply

JobShop; Bengaluru; On-site; INR 246,000 - 290,000; Full time

Benefits offered by this job

Cab facility as per policy

Night shift allowance

Performance-based incentives

5-day working week

2 rotational weekly offs

Career growth opportunities

International work environment

Job summary

JobShop in Bengaluru is hiring Customer Support Executives for an International Voice Banking process. You will handle queries, assist with accounts, transactions, cards and statements, and resolve issues while adhering to security procedures.

Freshers are welcome; night/rotational shifts, 5-day work week, and night shift allowance with incentives are offered. Strong English communication and basic computer skills are required, with an international work environment.

Qualifications

• Freshers welcome; International voice/customer support experience preferred.
• Excellent English communication skills.
• Comfortable working in night/rotational shifts.
• Basic computer knowledge.
• Good customer handling and communication skills.

Responsibilities

• Handle customer queries through international voice support.
• Assist customers with banking accounts, transactions, cards, payments, statements, and account-related queries.
• Resolve customer concerns professionally while following process guidelines and security procedures.

Skills

Excellent English communication

Basic computer knowledge

Customer handling skills

Job description

JobShop Indias Largest BPO Recruitment Company

We are hiring Customer Support Executives for an International Voice Process supporting a leading Banking/Financial Services process.

Job Role

• Handle customer queries through international voice support.
• Assist customers with banking accounts, transactions, cards, payments, statements, and account-related queries.
• Resolve customer concerns professionally while following process guidelines and security procedures.

Job Details

• Location: Bengaluru
• Process: International Voice Banking
• Work Mode: Work From Office
• Shift: Night / Rotational Shift
• Working Days: 5 Days Working | 2 Rotational Off

Salary

• Freshers: 22,000 + 4,000 Night Shift Allowance + Incentives
• Experienced: 26,000 + 4,000 Night Shift Allowance + Incentives

Benefits

• Cab facility as per company policy
• Night shift allowance
• Performance-based incentives
• 5-day working week
• 2 rotational weekly offs
• Career growth opportunities
• International work environment

Eligibility

• Freshers are welcome!
• International voice/customer support experience preferred.
• Excellent English communication skills.
• Comfortable working in night/rotational shifts.
• Basic computer knowledge.
• Good customer handling and communication skills.