Customer Care Executive - International Voice Process | Freshers

JobShop; Bengaluru; On-site; INR 246,000 - 290,000; Full time

Benefits offered by this job

Cab facility

Night shift allowance

Incentives

5-day working week

2 rotational weekly offs

Career growth opportunities

International work environment

Job summary

JobShop in Bengaluru, India, is hiring Customer Support Executives for an International Voice Banking process. You will handle customer queries via voice, assist with banking accounts and cards, and resolve issues while adhering to security protocols.

Freshers are welcome. Night/Rotational shifts are required, with 5 days of work and 2 rotational offs. The role offers a vibrant international work environment and growth opportunities.

Qualifications

• Excellent English communication skills.
• Willing to work night/rotational shifts.
• Basic computer knowledge.

Responsibilities

• Handle customer queries through international voice support.
• Assist customers with banking accounts, transactions, cards, payments, statements, and account-related queries.
• Resolve customer concerns professionally while following process guidelines and security procedures.

Skills

Excellent English communication

Good customer handling

Night shift flexibility

Basic computer literacy

Job description

JobShop Indias Largest BPO Recruitment Company

We are hiring Customer Support Executives for an International Voice Process supporting a leading Banking/Financial Services process.

Job Role

• Handle customer queries through international voice support.
• Assist customers with banking accounts, transactions, cards, payments, statements, and account-related queries.
• Resolve customer concerns professionally while following process guidelines and security procedures.

Job Details

• Location: Bengaluru
• Process: International Voice Banking
• Work Mode: Work From Office
• Shift: Night / Rotational Shift
• Working Days: 5 Days Working | 2 Rotational Off

Salary

• Freshers: 22,000 + 4,000 Night Shift Allowance + Incentives
• Experienced: 26,000 + 4,000 Night Shift Allowance + Incentives

Benefits

• Cab facility as per company policy
• Night shift allowance
• Performance-based incentives
• 5-day working week
• 2 rotational weekly offs
• Career growth opportunities
• International work environment

Eligibility

• Freshers are welcome!
• International voice/customer support experience preferred.
• Excellent English communication skills.
• Comfortable working in night/rotational shifts.
• Basic computer knowledge.
• Good customer handling and communication skills.