Inbound Customer Support

Visit Health; Karnataka; Hybrid; INR 180,000 - 300,000; Full time

Job summary

Visit Health is hiring for an Inbound Customer Support role in India (Karnataka). You will handle inbound calls, provide accurate information and ensure a smooth customer experience, coordinating with internal teams as needed.

The role requires 1–2 years in inbound calling or customer support and strong communication skills. Shifts include 7:30 AM–12:30 PM and 4:30 PM–8:00 PM, with occasional WFH if connectivity allows.

Qualifications

• 1–2 years of experience in inbound calling / customer support.
• Excellent communication and customer-handling skills.

Responsibilities

• Handle inbound customer calls and assist customers with their queries.
• Provide accurate information and ensure a smooth customer experience.
• Coordinate with internal teams whenever required to resolve customer concerns.
• Maintain proper records and follow up on pending queries.

Skills

Customer service

Communication

Inbound calling

Education

Any Graduation

Job description

Inbound Customer Support

Experience: 12 Years

Education: Any Graduate

Key Responsibilities

• Handle inbound customer calls and assist customers with their queries.
• Provide accurate information and ensure a smooth customer experience.
• Coordinate with internal teams whenever required to resolve customer concerns.
• Maintain proper records and follow up on pending queries.

Requirements

• 1–2 years of experience in Inbound Calling / Customer Support.
• Excellent communication and customer-handling skills.

Language Requirements:

1 position: Malayalam, Tamil, Hindi & English

3 position: Hindi & English

Comfortable working in assigned shifts:

7:30 AM – 12:30 PM

4:30 PM – 8:00 PM

Must have a stable Wi‑Fi connection for occasional WFH requirements.