Customer Support Executive | Inbound Calling |

Policybazaar; Hyderabad; On-site; INR 200,000 - 350,000; Full time

Job summary

Policybazaar is seeking a Telesales Executive Customer Support in Hyderabad. The role requires handling inbound and outbound calls, solving customer queries, and driving sales targets, with emphasis on Tamil and Malayalam language proficiency. Strong communication and phone-based engagement are essential to succeed.

Experience in telecalling and voice customer support is mandatory. Candidates must be able to manage customer data, maintain call records, and meet performance targets in a

Qualifications

• Telecalling / Telesales / Voice Customer Support experience mandatory.
• Tamil language proficiency mandatory.
• Malayalam language proficiency mandatory.
• Hindi language proficiency mandatory.
• Good communication and convincing skills.
• Comfortable handling customers over the phone.

Responsibilities

• Handle inbound and outbound customer calls.
• Assist customers with queries and provide suitable solutions.
• Follow up with customers/leads and achieve calling & sales targets.
• Maintain customer details and call records.

Skills

Telecalling / Telesales / Voice CS

Tamil

Malayalam

Hindi

Communication skills

Phone support

Job description

Telesales Executive Customer Support

Experience: 13 Years
Role: Telesales / Customer Support

Key Responsibilities

• Handle inbound and outbound customer calls.
• Assist customers with queries and provide suitable solutions.
• Follow up with customers/leads and achieve calling & sales targets.
• Maintain customer details and call records.

Mandatory Requirements

• Telecalling / Telesales / Voice Customer Support experience is mandatory.
• Tamil – Mandatory
• Malayalam – Mandatory
• Hindi – Mandatory
• Good communication and convincing skills.
• Comfortable handling customers over the phone.

Important: Candidates must be proficient in Tamil and Malayalam, as this is a language-specific hiring requirement.

For more Detail Contact on [e-mail] or direct contact on 9311577404