Human Resources Executive

IntouchCX; Hyderabad; On-site; INR 300,000 - 420,000; Full time

Job summary

IntouchCX is seeking an HR Executive to partner with Operations on strategic HR issues and to execute HR plans, programs, and wellbeing initiatives. The role focuses on engaging associates, closing cases via calls, and driving the Intouch Connected agenda across town halls and focus groups.

Ideal candidates hold an MBA in HR or equivalent, with 0–2 years of HRBP experience, strong communication, empathy and MS-Office skills, and the ability to work with stakeholders at all levels.

Qualifications

• MBA in HR or graduate in HR/related stream with 0–2 years HRBP experience.
• Strong communication, empathy and relationship-building abilities.
• Proficient with MS-Office (Word, Excel, PowerPoint).

Responsibilities

• Partner with Operations to handle strategic HR issues and programs.
• Serve as a point of contact for executing HR plans and programs.
• Engage associates through structured interactions and events.
• Facilitate HR initiatives at campus level and publish calendars.
• Prepare weekly management reports and maintain stakeholder relationships.

Skills

Empathy

Relationship-building

MS-Office

Communication

Presentation

Education

MBA in HR

Graduate in HR/Related stream

Tools

MS-Office

Job description

About the Job

We’re looking for a Human Resources (HR) Executive to collaborate with our internal Operations teams to handle strategic Human Resources related issues and concerns. We’re looking for someone who can act as a point of contact for implementing and executing Human Resource plans and programs, while focusing on self and others well-being.

As HR Executive, You Will…

• Actively engage with associates through structured interactions
• Call employees using phone or Google meet to close cases
• Own the “Intouch Connected” initiatives, including but not limited to Town Halls, Skip level meetings, Leadership Connects, Focus Group Discussions etc.
• Be the point of contact for all stakeholders which includes employees of all departments
• Facilitate proactive engagement conversations between employees and their managers, supervisors etc.
• Be the voice of employees in reflecting issues back to management and ensure timely resolution of issues
• Assist in the implementation of HR initiatives at the campus for all employees
• Provide inputs for improving the effectiveness of processes and policies
• Build high energy workforce, confidence and trust among employees
• Prepare and publish the event calendars to all stakeholders in a timely manner and ensure the completion of the planned activities
• Help prepare weekly reports for management

As HR Executive, You Have…

• MBA in Human Resources/graduate from relevant stream with 0-2 years’ experience in the role of HRBP or equivalent
• Ability to work as a team player and provide cohesive support to the HRBP function at large
• High level of empathy, responsiveness and relationship orientation
• Good email etiquette, mid-level expertise on usage of MS-Office (including Word, Excel and PowerPoint)
• High level of maturity and ability to handle stakeholders across all levels
• Good communication (written and oral) and presentation skills
• Strong interpersonal relations skills