Human Resource Professional

Infosys; Bengaluru; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Infosys in Bengaluru, India is seeking a specialist in Employee Experience Strategy and HR analytics. You will translate feedback into actionable improvements, define metrics, and support EX framework adoption across units.

The role focuses on end-to-end HR processes, governance, and cross-functional collaboration to enhance employee experience and process efficiency. You will work with IS to set up feedback channels, benchmark practices, and ensure KPI adherence while documenting policies and

Qualifications

• MBA in HR or related field.
• Experience with HR analytics and EX initiatives.
• Strong benchmarking and advisory capabilities.

Responsibilities

• Research, Benchmarking and Advisory/HR Solutions
• Participate in research/benchmarking projects; data consolidation, basic analysis, benchmarking conversations
• HR Analytics/ Metrics/Reporting
• Collate data related to HR Processes and Programs with Units/CoEs; create insights
• Knowledge Management/ HR Capability Building
• Document HR processes with scope, RACI, KPIs; contribute to publications
• Employer Branding and Positioning
• Implement feedback channels to gather insights on EX and sentiment
• Audits Compliance
• Participate in internal/external audits; track compliance and advise on controls

Skills

Employee Experience

HR Analytics

Benchmarking

Advisory

Process Improvement

Education

MBA

Job description

Job Description

Employee Experience Strategy Development. Work with cross functional team to implement the process and system improvement plan derived out of employee experience goals for the assigned journey map. Analyze feedback data and provide suggestions to improve employee experience based on feedback. HR Systems and Processes/Operations Management/ Deployment. Ensure HR Processes are executed as per plan with minimal manual interventions or offline transactions. Track key metrics and report adherence to KPIs and effectiveness of processes to supervisors. Identify areas of improvement in HR process/Policies/systems based on employee feedback from various channels as well as inputs from Unit/DC/Geo HR functions. Continually review the effectiveness of existing HR. Advisory on Employee Experience. Help the HR teams with their queries on EX framework, metric and guidelines. Work with IS to create feedback channels for measuring EX.

Roles Responsibilities

• Research, Benchmarking and Advisory/HR Solutions
• Participate in research/benchmarking projects; do data consolidation, basic analysis, setting up of benchmarking conversation etc. basis the inputs given by seniors.
• HR Analytics/ Metrics/Reporting
• Collate data related to HR Processes and Programs by coordinating with Units, BEFs, CoEs and create effective feedback channel. Analyze data and create insights for respective processes or analytics area and help access compliance levels. Business impact and employee experience.
• Knowledge Management/ HR Capability Building
• Ensure end to end documentation of HR processes, with clearly called out Scope, RACI, KPIs and metrics to be measured. Assist in developing content for internal and external publications. Participate in sessions to create awareness on EX standards and assessments across the employee life cycle.
• Employer Branding and Positioning
• Implement various feedback channels across all processes managed to gather insights on employee experience and sentiments. Use feedback and survey data to track and report trends that will be vital to plan interventions. Work with various support functions to create awareness among employees on new initiatives that are aimed at enhancing employee and manager experience.
• Audits Compliance
• Participate in internal and external audits. Track compliance for process managed and flag any deviations to supervisors. Implement controls and recommendations from audit based on inputs from supervisors.

Educational Requirement

MBA

Preferred Skills

Domain->Human Resource Management->Human Resources

Service Line

Human Resource Department