HR Business Manager

Infosys BPM Ltd.; Bengaluru; On-site; INR 1,100,000 - 1,700,000; Full time

Job summary

Infosys BPM Ltd. is seeking a senior HR leader in Bengaluru to drive strategic HR planning and governance across the organization. You will shape short-, mid-, and long-term HR strategies and roadmaps aligned with business objectives, partnering with leadership to deliver results.

The role emphasizes policy formulation, governance, vendor management, and workforce analytics to enable talent development and transformation initiatives within a global services environment.

Qualifications

• Leadership experience in BPM or HR leadership roles.
• Strong understanding of HR policies and governance.
• Excellent stakeholder management and communication skills.

Responsibilities

• Develop and deploy HR strategies aligned with organizational objectives.
• Create annual and multi-year HR roadmaps and oversee implementation.
• Advise leadership on workforce and development initiatives.
• Lead policy formulation, governance, and change management.
• Ensure compliance with labor laws and governance standards.
• Conduct HR benchmarking and research to identify trends.
• Drive continuous improvement of HR processes and systems.
• Provide analytics dashboards and workforce insights for decision makers.
• Partner with senior management to transform HR programs.
• Manage external vendors and partnerships for HR initiatives.
• Strengthen employer branding and EVP to attract talent.

Skills

BPM Leadership - JL7B

Education

Graduate

Job description

Responsibilities

• Strategic Planning Deployment: Develop and execute short-term, medium-term, and long-term HR strategies aligned with organizational objectives.
• Create annual and multi-year HR roadmaps and oversee successful implementation.
• Provide strategic recommendations to leadership on workforce and organizational development initiatives.
• Policy Formulation Governance: Lead the development, review, and enhancement of HR policies, procedures, and guidelines.
• Partner with stakeholders to drive policy implementation and change management.
• Ensure compliance with applicable labor laws and organizational governance standards.
• HR Research, Benchmarking Advisory: Conduct market research and HR benchmarking studies to identify emerging trends and best practices.
• Develop innovative HR solutions that address organizational and business challenges.
• Serve as a trusted advisor to senior management on HR transformation initiatives.
• HR Systems, Processes Operations Excellence: Drive continuous improvement of HR processes, systems, and operational frameworks.
• Establish process governance and performance standards to improve efficiency and effectiveness.
• Monitor key HR operational metrics and ensure achievement of service delivery targets.
• HR Analytics Reporting: Design and manage HR dashboards, scorecards, and workforce analytics.
• Analyze workforce trends and provide actionable insights to support business decisions.
• Establish reporting mechanisms for key HR performance indicators.
• Capability Building Knowledge Management: Lead organizational capability development and learning initiatives.
• Promote knowledge sharing and best practice adoption across HR and business teams.
• Foster a culture of continuous learning and employee development.
• Stakeholder Customer Relationship Management: Build strong partnerships with business leaders and cross-functional teams.
• Understand stakeholder needs and provide effective HR solutions.
• Enhance employee and leadership engagement through proactive communication and collaboration.
• Vendor Partner Management: Manage relationships with external HR consultants, training providers, and vendors.
• Evaluate vendor performance and ensure alignment with organizational objectives.
• Optimize external partnerships to support HR programs and initiatives.
• Employer Branding Talent Positioning: Strengthen employer brand and employee value proposition (EVP).
• Support initiatives that enhance organizational reputation in the talent market.
• Leverage market insights and employee feedback to improve talent attraction and retention.

Educational Requirement

Graduate

Preferred Skills

• BPM->Leadership - JL7B

Service Line

Human Resource Department