Human Resource Manager

Glee Grub India; Bareilly; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Glee Grub India Pvt Ltd in Bareilly invites applications for an HR Manager to lead recruitment, payroll, onboarding, and employee relations across our BMC outlets and central operations. You will drive staff planning, performance, compliance, and store discipline in a fast-paced QSR environment.

The role emphasizes hands-on HR operations, policy implementation, training, and building a productive workplace aligned with growth.

Qualifications

• Masters degree or PG Diploma in Human Resources, Business Administration, or related field.
• 3–5 years of core HR experience in F&B, QSR, retail or hospitality.
• Hands-on with payroll processing, HR software, attendance reconciliation.

Responsibilities

• Lead end-to-end recruitment for store crew, shift supervisors, kitchen staff, store managers and corporate roles.
• Oversee onboarding, documentation, attendance, and monthly payroll processing.
• Enforce HR policies, code of conduct, and local labour law compliance.
• Organize training on customer service, hygiene, POS usage, and store SOPs with operational managers.
• Manage employee relations, handle grievances, and conduct exit interviews to control attrition.

Skills

Retail & F&B Hiring

Payroll & HRMS

Employee Engagement

Labor Compliance

Education

Master's Degree / PG Diploma in HR or BA

Tools

MS Excel

Keka

POS software

Online job platforms

Job description

Job Purpose

The HR Manager leads core human resource functions for Glee Grub India Pvt Ltd, focusing on Bun Makkhan Chai (BMC) outlets and central operations. This role oversees end-to-end recruitment, store-level manpower planning, payroll processing, employee relations, and compliance. The HR Manager ensures smooth onboarding, reduces staff turnover in QSR/caf teams, and builds a supportive, productive work environment aligned with company growth.

KRA /Accountabilities

• Manage end-to-end recruitment for store crew, shift supervisors, kitchen staff, store managers, and corporate roles.
• Coordinate with hiring portals, local agencies, and field networks to maintain a active candidate pipeline.
• Oversee employee onboarding, orientation, documentation, and uniform issuing for new joiners.
• Manage daily attendance tracking, shift roster alignment, leave management, and monthly payroll processing.
• Handle frontline staff grievances, resolve conflict, and conduct exit interviews to control attrition.
• Enforce company HR policies, code of conduct, store discipline, and local labor law compliance.
• Organize training sessions on customer service, hygiene, POS usage, and store SOPs in partnership with operational managers.
• Maintain accurate employee files, digital HR records, and employment contracts for all Bareilly staff.

Core Competencies / Known Exp

• Retail &F&B Hiring: Strong experience in volume sourcing for frontline caf, kitchen, and QSR staff.
• Payroll & HRMS: Practical understanding of payroll execution, attendance reconciliation, and HR software handling.
• Employee Engagement: Ability to communicate clearly with floor staff and resolve workplace concerns smoothly.
• Labor Compliance: Basic knowledge of local labor laws, statutory rules, and store discipline management.

Must have / Tech / Pref. Qualification

• Education: Masters Degree or Post Graduate Diploma in Human Resources, Business Administration, or related fields.
• Experience: 3 to 5 years of core HR experience, preferably within the F&B, QSR, retail, or hospitality sector.

Preferred Qualifications:

• Prior experience managing HR operations , preferably in F & B industry
• Hands-on comfort with tools like MS Excel, Keka, POS software, and online job platforms.