Human Resource Business Partner

Ekart Delivery; Lucknow; On-site; INR 480,000 - 650,000; Full time

Job summary

Ekart Delivery in Lucknow is hiring for a Talent Acquisition & HR role focused on end-to-end recruitment for warehouse and supervisory positions. You will forecast daily manpower, manage onboarding and F&F settlements, and ensure accurate payroll processing.

You will also handle employee relations, engagement activities, vendor liaison, and statutory compliance, with advanced Excel proficiency essential for HR MIS reporting.

Qualifications

• Bachelor's degree in HR/BA required or equivalent.
• 1–4 years HR experience, preferably in warehousing/logistics.
• Strong Advanced Excel skills and payroll familiarity.
• Fluent English; Hindi required for blue-collar communication.

Responsibilities

• Drive end-to-end recruitment for blue- and white-collar roles.
• Forecast manpower needs with operations to ensure availability.
• Oversee onboarding, offboarding, and F&F settlements.
• Monitor biometric attendance and payroll processing.
• Handle employee relations and grievances promptly.
• Plan floor engagement activities to boost morale.
• Coordinate with vendors and ensure SLAs are met.
• Maintain statutory compliance and audit-ready records.
• Generate HR MIS reports and analyse workforce metrics.

Skills

Advanced Excel

Conflict resolution

Negotiation

Interpersonal skills

English language proficiency

Hindi language proficiency

Education

Bachelor's degree in HR/BA

MBA in HR

Tools

HRMS/Payroll software

Job description

Role & responsibilities

• Talent Acquisition & Bulk Hiring: Drive end-to-end recruitment for both blue-collar (warehouse associates, pickers, packers) and white-collar (supervisors, floor managers) roles, organizing and executing high-volume hiring drives to meet operational demands.
• Workforce Planning & Availability: Collaborate with warehouse operations managers to forecast daily manpower needs and ensure 100% availability of the workforce to meet productivity targets.
• Lifecycle Management (Onboarding & Offboarding): Enable seamless induction programs for new joiners to ensure they are floor-ready. Manage smooth exit interviews, clearance processes, and full-and-final (F&F) settlements.
• Payroll & Attendance Management: Monitor daily biometric attendance, manage leave records, and ensure accurate, timely processing of payroll for a large volume of employees.
• Grievance Handling & Employee Relations: Act as the primary point of contact for floor staff. Promptly and empathetically address employee queries, concerns, and conflicts to maintain a harmonious work environment.
• Employee Engagement: Plan and execute engaging floor activities, festival celebrations, and reward/recognition programs to boost morale, motivate staff, and reduce attrition.
• Vendor Management: Liaise with third-party staffing agencies, contractors, and facility vendors. Ensure they meet Service Level Agreements (SLAs) and deliver quality manpower on time.
• Statutory Compliance: Ensure strict adherence to all labor laws and statutory compliances (PF, ESIC, Minimum Wages Act, Factories Act, etc.). Maintain audit-ready documentation and registers at all times.
• HR MIS & Reporting: Utilize Advanced Excel (VLOOKUP, Pivot Tables, macros) to maintain HR databases, track attrition rates, analyze workforce metrics, and generate daily/weekly MIS reports for management.

Preferred candidate profile

• Education: Bachelors degree in Human Resources, Business Administration, or a related field (MBA in HR is a plus).
• Experience: 1-4 years in HR, preferably in a warehouse, logistics, or manufacturing environment.
• Technical Skills: Strong command over Advanced Excel is mandatory. Familiarity with HRMS/Payroll software is highly preferred.
• Soft Skills: Excellent conflict resolution, negotiation, and interpersonal skills. Ability to work under pressure in a fast-paced environment.
• Language: Written Communication in English. Also, Hindi is mandatory as communicating with blue-collar workers is a core part of the role.