Human Resource BP Executive

Flipkart Group; Mumbai Suburban; On-site; INR 600,000 - 800,000; Full time

Job summary

Flipkart Group in Mumbai Suburban seeks a Talent Acquisition & HR Operations professional to drive end-to-end recruitment for warehouse and office roles. You will plan manpower with operations, ensure onboarding and payroll accuracy, and manage attendance and compliance.

The role requires 1-4 years in HR, strong Excel skills, and proficiency with HRMS/payroll software. Fluent English and Hindi are essential for communication with floor staff.

Qualifications

• 1-4 years in HR, preferably in warehouse/logistics/manufacturing.
• Strong command of Advanced Excel and HRMS/payroll software.
• Excellent written and spoken English; Hindi proficiency is essential.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Lead end-to-end recruitment for blue-collar and white-collar roles with high volume drives.
• Forecast daily manpower needs with warehouse operations managers.
• Coordinate onboarding, offboarding, and F&F settlements to ensure readiness.
• Oversee payroll and biometric attendance processing for large staff.
• Handle grievances and employee relations to maintain a positive work climate.
• Plan floor engagement activities and recognition programs to reduce attrition.
• Liaise with staffing agencies and vendors to meet SLAs.
• Ensure adherence to labor laws and maintain audit-ready records.
• Maintain HR MIS reports using Excel and generate management dashboards.

Skills

Conflict resolution

Negotiation

Interpersonal skills

Written English

Education

Bachelor's degree in HR/Business Administration

MBA in HR (nice to have)

Tools

Advanced Excel

HRMS/Payroll software

Job description

Role & responsibilities

• Talent Acquisition & Bulk Hiring: Drive end-to-end recruitment for both blue-collar (warehouse associates, pickers, packers) and white-collar (supervisors, floor managers) roles, organizing and executing high-volume hiring drives to meet operational demands.
• Workforce Planning & Availability: Collaborate with warehouse operations managers to forecast daily manpower needs and ensure 100% availability of the workforce to meet productivity targets.
• Lifecycle Management (Onboarding & Offboarding): Enable seamless induction programs for new joiners to ensure they are floor-ready. Manage smooth exit interviews, clearance processes, and full-and-final (F&F) settlements.
• Payroll & Attendance Management: Monitor daily biometric attendance, manage leave records, and ensure accurate, timely processing of payroll for a large volume of employees.
• Grievance Handling & Employee Relations: Act as the primary point of contact for floor staff. Promptly and empathetically address employee queries, concerns, and conflicts to maintain a harmonious work environment.
• Employee Engagement: Plan and execute engaging floor activities, festival celebrations, and reward/recognition programs to boost morale, motivate staff, and reduce attrition.
• Vendor Management: Liaise with third-party staffing agencies, contractors, and facility vendors. Ensure they meet Service Level Agreements (SLAs) and deliver quality manpower on time.
• Statutory Compliance: Ensure strict adherence to all labor laws and statutory compliances (PF, ESIC, Minimum Wages Act, Factories Act, etc.). Maintain audit-ready documentation and registers at all times.
• HR MIS & Reporting: Utilize Advanced Excel (VLOOKUP, Pivot Tables, macros) to maintain HR databases, track attrition rates, analyze workforce metrics, and generate daily/weekly MIS reports for management.

Preferred candidate profile

• Education: Bachelors degree in Human Resources, Business Administration, or a related field (MBA in HR is a plus).
• Experience: 1-4 years in HR, preferably in a warehouse, logistics, or manufacturing environment.
• Technical Skills: Strong command over Advanced Excel is mandatory. Familiarity with HRMS/Payroll software is highly preferred.
• Soft Skills: Excellent conflict resolution, negotiation, and interpersonal skills. Ability to work under pressure in a fast-paced environment.
• Language: Written Communication in English. Also, Hindi is mandatory as communicating with blue-collar workers is a core part of the role.