Senior HR Shared Services Specialist

Avient Corporation; Pune District; Hybrid; INR 600,000 - 860,000; Full time

Benefits offered by this job

Competitive salary

Shift allowance

Annual incentive pay

Two-way transport

Onsite canteen

Flexible PTO

LinkedIn Learning Premium

Health & accidental insurance

Job summary

Avient Corporation in Pune is seeking a Senior HR Shared Services Specialist for a hybrid role. You will support global HR transactions, onboarding, offboarding, transfers and payroll data via Oracle HCM Cloud, ensuring accuracy and data integrity.

You will develop process documentation with KPIs and SLAs, serve as the main contact for global HR inquiries, and collaborate with HR partners to resolve complex transactions.

Qualifications

• Bachelor's or master's degree in human resources or equivalent.
• 4–6 years of relevant HR/shared services experience.
• Experience managing a ticketing system with high resolution rates.
• Excellent written and verbal communication for global inquiries.
• Strong analytical skills to generate HR reports.

Responsibilities

• Global HR transaction management across onboarding, offboarding, transfers, promotions, and terminations.
• Develop and maintain process documentation, KPIs, and SLAs.
• Serve as primary contact for global HR inquiries via Oracle HCM and other channels.
• Administer Global HRIS with Oracle HCM Cloud to ensure data integrity and security.
• Coordinate payroll-related corrections and liaise with Payroll as needed.
• Collaborate with HR business partners to resolve complex transactions.
• Monitor HR systems inbox for transactions.

Skills

Communication

Analytical skills

HR reporting

Ticketing system experience

Independent worker

Data accuracy

Education

Bachelor's/Master's in HR

Tools

Oracle HCM Cloud

Job description

• Job Title: Senior HR Shared Services Specialist (5:30 pm to 2:30 am IST Shift)
• Mode : Hybrid
• Job Location: Kharadi, Pune

Job Summary:

The Senior HR Shared Services Specialist assists the Human Resources team in uploading, processing, and reporting on transactions related to employee and payroll data. This includes working with employees and the HR team, as well as external vendors and government entities, to ensure accurate data is provided. This individual will support the Human Resources organization from our Global HRIS team. The HR Operations Analyst has knowledge of process controls, data consistency, documentation, process improvement, and reporting and will problem-solve, multitask, and drive consistency and constancy in all geographic areas.

What We Offer:

• Competitive compensation Package aligned with market standards
• Shift Allowance: Competitive Shift Allowance
• Annual Incentive Pay to reward outstanding performance
• Two-way transport facility for convenient commuting
• Onsite canteen offering healthy and subsidized meal options
• Flexible PTO / Annual Leave program for work-life balance
• LinkedIn Learning Premium Access to support your growth
• Comprehensive Health & Accidental Insurance coverage

Essential Duties & Responsibilities:

• Global HR Transaction Management: Process and manage all global employee data changes, including onboarding, offboarding, transfers, promotions, and terminations.
• Documentation & Reporting: Develop and maintain comprehensive documentation, including process maps, KPIs (Key Performance Indicators), and SLAs (Service Level Agreements).
• Employee Support: Serve as the primary point of contact for all global HR inquiries, providing timely and effective support through the Oracle HCM platform and other channels.
• System Administration: Administer and maintain Global HRIS (Human Resources Information System), with a focus on Oracle HCM Cloud, to ensure data integrity and security for all employee groups.
• Timecard Correction:
• Receive and validate the correction request, checking approval, supporting evidence and policy compliance
• Update the time entry in the system (e.g., Oracle / SAP), get manager approval where needed, and reconcile with leave and overtime records
• Run exception and variance reports before payroll cut-off to catch errors, and close tickets with an audit trial
• Handle retro or out-of-cycle corrections by coordinating with Payroll, and document root causes to reduce repeat errors
• Payroll Coordination: Coordinate the timely and accurate processing of payroll for various employee groups.
• Payroll & Benefits Support: Support U.S. payroll and benefits administration, ensuring accuracy and compliance with federal and state regulations. This includes uploading and reconciling payroll data with providers, government agencies, and the HRIS.
• Process Optimization: Provide system support and continuously optimize global and regional HR systems to enhance efficiency and user experience.
• Stakeholder Collaboration: Work closely with HR Business Partners and other stakeholders to resolve complex HR-related transactions.
• Inbox Management: Proactively monitor the HR Systems ticketing inbox for transactions.

Qualifications and Experience:

• 4-6 years experience in a relevant job role
• A bachelor's/masters degree in human resources or equivalent experience is required.
• Demonstrated experience in managing a ticketing system and achieving high resolution rates.
• Excellent communication skills, both written and verbal, with the ability to manage a high volume of global inquiries professionally.
• Proven ability to work independently, manage multiple priorities, and contribute to a team-orientated environment.
• Strong analytical skills and experience in generating and presenting HR reports