Hr Operations Generalist

Choice International; Mumbai; On-site; INR 300,000 - 520,000; Full time

Job summary

Choice International is seeking an HR Operations Executive in Mumbai to manage end-to-end offboarding, ensure data integrity, and support grievance resolution. The role bridges departing employees, cross-functional teams, and HR leadership to ensure compliance and actionable retention insights.

The position focuses on coordinating exit processes, maintaining accurate records, and contributing to labor regulation compliance.

Responsibilities

• General HR Operations: Provide operational support for broader HR administration and cross-functional HR projects as needed.
• Settlements & Compliance: Audit exit documentation, compile Full & Final (F&F) settlement data, maintain audit-ready records, and ensure strict compliance with internal policies and labor regulations.
• Offboarding & Exit Operations: Coordinate the full offboarding lifecycle, including scheduling exit interviews, managing clearance workflows, and coordinating with IT, Admin, and Payroll for seamless transitions.
• HR Systems & Data Management: Maintain accurate exit profiles in HR systems, ensuring data integrity while upholding strict confidentiality regarding sensitive employee information.
• Attrition Analysis & Retention: Analyze exit interview feedback and data to identify attrition trends, uncover root causes, and present actionable insights to HR leadership to drive retention initiatives.
• Grievance Handling & Terminations: Manage employee grievances with timely resolution and thorough documentation. Support execution of involuntary terminations while ensuring legal and policy alignment.

Job description

Job Title

HR Operations Executive

Department

Human Resources

Job Summary

The HR Operations Executive will manage end-to-end offboarding processes, maintain data integrity, and support employee grievance resolution. This role acts as a bridge between departing employees, cross-functional teams, and HR leadership by ensuring compliance, analyzing attrition trends, and contributing to proactive retention strategies.

Key Responsibilities

• General HR Operations: Provide operational support for broader HR administration and cross-functional HR projects as needed.
• Settlements & Compliance: Audit exit documentation, compile Full & Final (F&F) settlement data, maintain audit-ready records, and ensure strict compliance with internal policies and labor regulations.
• Offboarding & Exit Operations: Coordinate the full offboarding lifecycle, including scheduling exit interviews, managing clearance workflows, and coordinating with IT, Admin, and Payroll for seamless transitions.
• HR Systems & Data Management: Maintain accurate exit profiles in HR systems, ensuring data integrity while upholding strict confidentiality regarding sensitive employee information.
• Attrition Analysis & Retention: Analyze exit interview feedback and data to identify attrition trends, uncover root causes, and present actionable insights to HR leadership to drive retention initiatives.
• Grievance Handling & Terminations: Manage employee grievances with timely resolution and thorough documentation. Support execution of involuntary terminations while ensuring legal and policy alignment.