HR Operations

Varite; Bangalore Rural; Hybrid; INR 600,000 - 1,000,000; Part time

Benefits offered by this job

Referral bonus

Job summary

VARITE INDIA PRIVATE LIMITED in Bangalore is seeking an HR Operations Associate to join the Talent Services team on a contract basis. The role focuses on handling HR queries, maintaining records, and ensuring SOP-driven operations with a strong emphasis on process improvement.

The position is hybrid (3 days WFO: Tuesday, Wednesday, Thursday) and requires 5+ years of experience in customer service, administration, or operations support.

Qualifications

• 5+ years of experience in a customer service, administrative, or operations support role.
• Bachelor's degree or equivalent work experience.
• Familiarity with HR systems such as Workday, ServiceNow, or other ticketing platforms.
• Good working knowledge of Microsoft tools.

Responsibilities

• Respond to employee HR-related queries through a case management system, ensuring accurate and timely communication in line with SLAs.
• Serve as a first point of contact for routine HR queries, escalating more complex issues to the appropriate internal teams.
• Maintain accurate and up-to-date employee records.
• Route requests to the correct HR support team using established workflows and tools.
• Ensure consistent application of HR policies and practices by following SOPs.
• Support Tier 1 administrative tasks across various HR platforms and tools.
• Contribute to team success by maintaining productivity and service quality standards during your shift.
• Identify opportunities to improve knowledge base articles and employee self-service content, as appropriate.

Skills

Communication

Customer Service

Collaboration

Education

Bachelor's degree or equivalent

Tools

Workday

ServiceNow

Ticketing platforms

Microsoft tools

Job description

Immediate Hiring| HR Operations | 5+ Years | Bangalore | Hybrid | Contract Role

Job Title : HR Operations

Location City : Bangalore

Experience Required : 5+ Years

Work Mode: Hybrid

Position Type: Contract

Company Name: VARITE INDIA PRIVATE LIMITED

About The Client: Founded in Mountain View, California, the Client is currently headquartered in Sunnyvale, California, with 33 global offices. The Client provides a business and employment-focused social media platform that works through websites and mobile apps. The platform is primarily used for professional networking and career development.

About The Job:

We are seeking to hire an HR Operations Associate to join the Talent Services team. This role is not just about providing operational support to HR. We are looking for enthusiastic problem solvers who can apply their skills and constantly improve processes and systems, providing support across various channels. Optimizing the delivery of our services is key to delighting our customer base and partners.

Bangalore India (Hybrid - 3 days WFO Tuesday, Wednesday, Thursday)

Essential Job Functions:

• Respond to employee HR-related queries through a case management system, ensuring accurate and timely communication in line with service level agreements (SLAs).
• Serve as a first point of contact for routine HR queries, escalating more complex issues to the appropriate internal teams.
• Maintain accurate and up-to-date employee records.
• Route requests to the correct HR support team using established workflows and tools.
• Ensure consistent application of HR policies and practices by following standard operating procedures (SOPs).
• Support Tier 1 administrative tasks across various HR platforms and tools.
• Contribute to team success by maintaining productivity and service quality standards during your shift.
• Identify opportunities to improve knowledge base articles and employee self-service content, as appropriate.

Qualifications:

• 5+ years of experience in a customer service, administrative, or operations support role.

Preferred Qualifications:

• Strong attention to detail and data accuracy.
• Proficient in English, both written and verbal.
• Comfortable navigating case management or HR tools and systems.
• Experience in a shared services or HR support environment.
• Bachelor's degree or equivalent work experience.
• Familiarity with HR systems such as Workday, ServiceNow, or other ticketing platforms.
• Good working knowledge of Microsoft tools.
• Clear and professional communication style.
• Proven ability to manage tasks independently and prioritize effectively.

Suggested Skills:

• Communication
• Customer Service
• Collaboration

Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

Unlock Rewards: Refer Candidates and Earn.

Exp Req - Referral Bonus

• 0 - 2 Yrs. - INR 5,000
• 2 - 6 Yrs. - INR 7,500
• 6 + Yrs. - INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.