HR Operations Manager - (IT Infrastructure Support/Applications Company)

The-Search-House; Dadri; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

The-Search-House is seeking an experienced HR Operations Manager in India to lead HR operations, policies, and lifecycle management for a growing IT infrastructure solutions company. You will drive compliance, systems, and engagement while managing a hands-on operational team.

Ideal candidates bring 10+ years of HR experience with strong Generalist/HRBP exposure, HRIS/PMS implementation, and a track record in employee engagement and governance.

Qualifications

• 10+ years of progressive HR experience, including operations
• Strong exposure to HR Operations / HR Generalist / HRBP
• Experience implementing HRIS / PMS systems
• Expertise in HR policies and policy frameworks
• Sound understanding of statutory compliance
• Proven track record in Employee Engagement & Grievance management

Responsibilities

• Lead HR Operations with focus on policies and processes
• Oversee end-to-end Employee Lifecycle Management
• Manage Compensation & Benefits administration
• Drive Employee Engagement and welfare programs
• Handle Employee Grievances and relations
• Implement Reward & Recognition framework
• Ensure statutory and HR compliance
• Support PMS and HRIS implementations
• Oversee onboarding and new hire orientation
• Drive training and development initiatives
• Mentor and develop HR staff
• Manage HR metrics, analytics and reporting
• Coordinate background verification and references
• Communicate HR governance and policies to staff

Skills

HR Policies

HR Operations

HRIS

Employee Welfare

Employee Grievances

Employee Engagement

Reward & Recognition

Orientation

Employee Lifecycle

HR Generalist

HRBP

Compliance

Tools

HRIS

PMS

Job description

HR Operations Manager - (IT Infrastructure Support/Applications Company)

Experience : 10 - 20 YearsSalary 12 - 16 LPA

We are looking for a seasoned HR professional to lead HR Operations with strong expertise in HR Policies, Employee Lifecycle Management, Compliance, and HR Systems. The role requires a balanced Generalist / HRBP orientation with hands-on operational leadership.

Key Responsibilities

• HR Policy & Process Development
• End-to-End Employee Lifecycle Management
• Compensation & Benefits Management
• Employee Engagement & Welfare Programs
• Employee Grievance & Employee Relations
• Reward & Recognition Framework
• Statutory & HR Compliance
• Performance Management (PMS)
• New Hire Orientation & Onboarding
• Training & Development Initiatives
• Mentoring & Employee Development
• HRIS & PMS System Implementation
• Background Verification & Reference Checks
• HR Metrics, Analytics & Reporting
• Employee Communication & HR Governance

Desired Candidate Profile

• 10- 20years of progressive HR experience
• Strong exposure toHR Operations / HR Generalist / HRBP
• Expertise inHR Policies & Policy Frameworks
• Experience implementingHRIS / PMS systems
• Strong understanding ofStatutory Compliance
• Proven experience inEmployee Engagement & Grievance

Management

• Strong stakeholder & team management capability
• Excellent communication & problem-solving skills

Key Skills

HR Policies, HR Operations, HRIS, Employee Welfare, Employee Grievances, Employee Engagement, Reward & Recognition, Orientation, Employee Lifecycle, HR Generalist, HRBP, Compliance.

Exposure Required

Proven track record as a people manager, strong in data analysis, deep understanding of HR policies, statutory compliances, employee engagement, and the ability to think creatively with a solution-oriented approach.

Company Profile :

Our client is amid-sized Indian IT system integrator (₹1,200–1,500 Cr revenue; ~1,500–2,500 employees)delivering enterprise technology solutions to leading organizations across India.
With over two decades of experience, the company specializes inenterprise networking, cloud infrastructure, cybersecurity, and digital transformation, enabling secure, scalable, and high-performance IT environments.
The organization offersend-to-end solutionsacross SD-WAN, SASE, data center & cloud, cybersecurity, and managed services, supporting clients acrossBFSI, manufacturing, IT/ITeS, and government sectors.
A trusted partner to leading global OEMs such asCisco, VMware, and Palo Alto, the company is known for itsstrong execution, technical depth, and customer-centric delivery, with apan-India presence across major metros.
It provides ahigh-performance, growth-driven work environment, offering exposure tolarge enterprise projects, cutting-edge technologies, and strong career progression opportunities