HR Manager

Itcube Solutions; Pune District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Itcube Solutions in Pune, India, is seeking an HR professional to lead recruitment, onboarding, and comprehensive HR operations, ensuring a seamless employee experience.

You will build and maintain talent pipelines, manage employee relations, drive engagement, and lead performance management, training, retention, and workforce planning initiatives.

Responsibilities

• Manage end-to-end recruitment for customer service, sales, technical support, and support functions.
• Coordinate with hiring managers to understand manpower requirements and ensure timely closures.
• Oversee onboarding and induction processes to ensure a smooth employee experience.
• Build and maintain talent pipelines for volume hiring requirements.
• Act as the primary HR point of contact for employee concerns and grievance handling.
• Drive employee engagement, recognition, and retention programs.
• Conduct skip-level meetings, pulse surveys, and feedback sessions.
• Foster a positive and high-performance work culture.
• Support performance appraisal cycles and goal-setting processes.
• Monitor employee productivity, attendance, and performance metrics.
• Assist managers in implementing performance improvement plans.
• Ensure compliance with labor laws, company policies, and statutory requirements. Maintain employee records and HR documentation. Coordinate payroll inputs, attendance, leave management, and employee lifecycle activities. Prepare and analyze HR MIS reports and dashboards.
• Identify training needs and coordinate learning initiatives.
• Support leadership development and employee growth programs.
• Ensure completion of mandatory compliance and process training.
• Monitor attrition trends and recommend retention strategies. Conduct exit interviews and analyze feedback. Partner with operations teams to support workforce planning and organizational effectiveness.

Job description

Key Responsibilities

Talent Acquisition & Onboarding

Manage end-to-end recruitment for customer service, sales, technical support, and support functions. Coordinate with hiring managers to understand manpower requirements and ensure timely closures. Oversee onboarding and induction processes to ensure a smooth employee experience. Build and maintain talent pipelines for volume hiring requirements.

Employee Relations & Engagement

• Act as the primary HR point of contact for employee concerns and grievance handling.
• Drive employee engagement, recognition, and retention programs.
• Conduct skip-level meetings, pulse surveys, and feedback sessions.
• Foster a positive and high-performance work culture.

Performance Management

• Support performance appraisal cycles and goal‑setting processes.
• Monitor employee productivity, attendance, and performance metrics.
• Assist managers in implementing performance improvement plans.

HR Operations & Compliance

• Ensure compliance with labor laws, company policies, and statutory requirements. Maintain employee records and HR documentation. Coordinate payroll inputs, attendance, leave management, and employee lifecycle activities. Prepare and analyze HR MIS reports and dashboards.

Training & Development

• Identify training needs and coordinate learning initiatives.
• Support leadership development and employee growth programs.
• Ensure completion of mandatory compliance and process training.

Retention & Workforce Planning

• Monitor attrition trends and recommend retention strategies. Conduct exit interviews and analyze feedback. Partner with operations teams to support workforce planning and organizational effectiveness.