Bhumi World is seeking a seasoned HR Head to lead the Human Resources function and drive a high-performance culture. The role requires strong expertise in KRA/KPI frameworks, especially tailored to real estate functions such as sales, channel partners, and site operations.
Key Responsibilities
- Align HR strategies with business growth, sales targets, and project timelines
- Act as a strategic partner to leadership
- Drive a performance-driven and accountable work culture
2. Performance Management (Core Focus Area)
- Design and implement KRA & KPI frameworks across departments
- Align individual and team KRAs with business objectives
- Drive the complete performance cycle: goal setting, reviews, and appraisals
- Monitor productivity, identify gaps, and implement PIPs
- Develop and track KPIs across key business functions -
- Lead-to-site visit conversion ratio
- Monthly/quarterly sales targets vs achievement
- Revenue generated per sales executive
- Inventory movement / unit sales velocity Channel Partner / Broker KPIs
- Conversion ratio from channel partners
- Repeat business from brokers
- New broker onboarding and activation rate.
Site & Operations KPIs
- Customer walk-in to closure ratio
- TAT (Turnaround Time) for customer query resolution
- Lead quality score
- Digital vs offline lead performance
- Work closely with department heads to ensure KPI adoption and tracking
- Build dashboards and reporting systems for leadership visibility.
4. Team Management
- Lead and mentor the HR team
- Define KRAs for HR team members and track performance
- Ensure timely execution of HR deliverables .
5. Recruitment & Talent Acquisition
- Manage end-to-end hiring for sales, CRM, marketing, and operations roles
- Improve hiring turnaround time and candidate quality
- Build a strong pipeline for high-performing sales talent .
6. Employee Engagement & Retention
- Drive engagement initiatives across sites and offices
- Handle grievances and conflict resolution
- Monitor attrition, especially in sales teams, and implement retention strategies
7. HR Operations & Compliance
- Oversee payroll inputs, attendance, and leave management
- Ensure compliance with labor laws, ERP systems, and company norms
- Maintain employee records and documentation .
8. Policy Development
- Develop and update HR policies and SOPs
- Ensure alignment with industry practices and legal requirements .
- Strong expertise in KRA/KPI design (especially real estate sales & broker models)
- Data-driven mindset with strong analytical skills
- Leadership and stakeholder management
- In-depth knowledge of labor laws and HR compliance
- Experience in real estate or high-volume sales-driven environments preferred