HR Helpdesk Associate - International Voice Process

Gratitude India; Mumbai, Thane, Bengaluru; On-site; INR 335,000 - 502,000; Full time

Job summary

Gratitude India Pvt Ltd in Mumbai seeks Hiring HR Helpdesk Associates with 1–6 years of international voice experience. You will handle employee HR queries, payroll, benefits and HR policies while delivering clear, courteous support.

This entry-level to mid-level role offers exposure to payroll cycles, benefits administration and policy interpretation in a fast-paced BPO environment. Excellent English communication, strong problem-solving and customer service skills are required to ensure

Qualifications

• Any Graduate with 1–6 years of international voice experience.
• Excellent English communication, HR query handling, customer service and troubleshooting skills required.

Responsibilities

• Handle employee HR queries and respond to inquiries.
• Assist with payroll and benefits administration.
• Communicate HR policies and procedures to employees.

Skills

English communication

Customer service

HR query handling

Troubleshooting

Problem solving

International voice experience

Education

Graduate

Job description

Hiring HR Helpdesk Associates with 1–6 years of experience in international voice processes. Handle employee HR queries, payroll, benefits and HR policies. Strong communication, problem-solving and customer service skills required.

Required Candidate profile

Any Graduate with 1–6 years of international voice experience. Excellent English communication, HR query handling, customer service and troubleshooting skills required.