HR Helpdesk- Mumbai

Workforce Management Consultancy; Thane, Navi Mumbai, Mumbai; On-site; INR 300,000 - 540,000; Full time

Job summary

Workforce Management Consultancy is hiring for an HR Helpdesk/HR Support role in Maharashtra, Thane. Open to any Graduate or Postgraduate with 1–5 years of experience in International HR Helpdesk or US voice process. The role requires night-shift coverage (US) with 24x7 rotation.

Strong communication and troubleshooting skills are essential. Contact numbers are provided in the posting. Responsibilities include handling international HR helpdesk queries, troubleshooting using SNOW, and

Qualifications

• 1-5 years of experience in International HR Helpdesk or International (US) voice process (Mandatory)
• No domestic voice process
• Shift: 5 DWFO / 24x7 rotational shift (US Night Shift)
• Excellent written & verbal communication required

Skills

Excellent communication

Probing and problem-solving

Attention to detail

Troubleshooting (SNOW)

Education

Any Grad/PG

Tools

SNOW

Job description

HR Helpdesk/HR Support

Any Grad/PG

1-5 Yrs of Exp in International HR Helpdesk OR International(US) voice process(Mandatory)-(NO domestic voice process)

5 DWFO/24*7 rotational shift(US Night Shift)

Call- Nidhi 8595347527, Riya 9899078782

Required Candidate profile

• Excellent written & verbal communication skills
• Excellent probing, problem-solving & decision making skills
• Logical & efficient with keen attention to detail
• Effective Troubleshooting skills-SNow