HR & Admin Executive in Jaipur

Climax BPM®; Jaipur; On-site; INR 300,000 - 600,000; Full time

Job summary

Climax BPM in Jaipur is seeking an HR Generalist to manage HR operations, employee lifecycle, onboarding, payroll coordination, and policy communication. You will maintain records, support employee engagement, and ensure smooth HR processes.

The role emphasizes confidentiality, teamwork with management, and timely handling of administrative responsibilities across the office. Prior experience in ITES or similar environments is a plus.

Qualifications

• Responsible for day-to-day HR activities and employee-related processes.
• Handle onboarding, joining formalities, documentation, probation tracking, and exit formalities.
• Maintain employee files, HR databases, appointment letters, and employment records.
• Communicate HR policies, attendance rules, and leave procedures.
• Coordinate transfers, confirmations, resignations, and Full and Final settlement documentation.

Responsibilities

• Plan and organise employee engagement activities, festivals, celebrations, team outings, and internal events.
• Implement recognition, appreciation, and welfare initiatives.
• Conduct feedback sessions to address workplace concerns and employee needs.
• Address grievances and facilitate resolution through appropriate channels.
• Promote a respectful, collaborative workplace culture.
• Develop initiatives to improve satisfaction, engagement, and retention.
• Maintain communication between employees, HR, and management.
• Coordinate induction, orientation, and internal learning initiatives.
• Identify development needs through feedback and discussions with management.
• Support career development initiatives and training opportunities.
• Maintain records of training sessions and participation.
• Resolve routine queries related to attendance, leaves, payroll documentation, and benefits.
• Coordinate with payroll team for accurate processing.
• Maintain PF, ESIC, and other benefits records with responsible team.
• Implement and communicate HR policies and internal procedures.
• Maintain records of acknowledgments, warnings, and policy violations.
• Assist in updating HR policies, SOPs, and employee handbook.
• Ensure policy compliance and proper documentation.
• Handle confidential employee information responsibly.
• Support management with HR documentation and administrative requirements.
• Manage daily office administration and facilities.
• Coordinate with vendors and service providers.
• Identify administrative gaps and implement improvements.

Skills

HR Operations

Employee Lifecycle

Onboarding

Documentation

Payroll Coordination

Employee Engagement

Learning & Development

Policies & Compliance

Office Administration

Employee Relations

HR Reporting

Job description

Key Responsibilities

• HR Operations & Employee Lifecycle
• Manage day-to-day HR activities and internal employee-related processes.
• Handle employee onboarding, induction, joining formalities, documentation, probation tracking, and exit formalities.
• Maintain employee files, HR databases, appointment letters, and other employment records.
• Communicate HR policies, workplace guidelines, attendance rules, and leave procedures.
• Coordinate employee transfers, confirmation formalities, resignations, and Full and Final settlement documentation.
• Ensure timely completion of employee-related administrative formalities.
• Employee Engagement & Employee Welfare
• Plan and organise employee engagement activities, festivals, celebrations, team outings, and internal events.
• Implement employee recognition programmes, appreciation initiatives, and employee welfare activities.
• Conduct employee feedback sessions to understand workplace concerns and employee needs.
• Address employee grievances and facilitate their resolution through appropriate channels.
• Promote a respectful, collaborative, and positive workplace culture.
• Develop initiatives to improve employee satisfaction, engagement, and retention.
• Maintain effective communication between employees, HR, and management.
• Employee Development & Learning
• Coordinate employee induction, orientation, and internal learning initiatives.
• Organise soft-skills sessions, workplace etiquette training, communication workshops, and employee awareness sessions.
• Identify general employee development needs through feedback and discussions with management.
• Support employee career development initiatives and internal learning opportunities.
• Maintain records of training sessions, employee participation, and development activities.
• Attendance, Leave & Payroll Coordination
• Resolve routine employee queries related to attendance, leave, salary documentation, and benefits.
• Coordinate with the payroll team to ensure accurate payroll processing.
• Maintain records related to PF, ESIC, and other applicable employee benefits in coordination with the responsible team.
• HR Policies & Employee Documentation
• Implement and communicate HR policies, internal procedures, and employee guidelines.
• Maintain records of employee acknowledgements, warnings, policy violations, and other relevant documentation.
• Assist in preparing and updating HR policies, SOPs, and the employee handbook.
• Ensure consistent implementation of company policies and maintain appropriate documentation.
• Handle confidential employee information responsibly.
• Support management with HR documentation and employee-related administrative requirements.
• Office Administration & Facilities Management
• Manage daily office administration and ensure smooth workplace functioning.
• Coordinate with vendors, maintenance personnel, and service providers.
• Identify administrative gaps and implement practical improvements.
• Employee Relations & Internal Coordination
• Act as a point of contact for routine employee-related queries and concerns.
• Facilitate communication between employees and management.
• Coordinate employee meetings, internal announcements, policy briefings, and HR initiatives.
• Assist in resolving workplace concerns professionally and confidentially.Maintain appropriate records of employee discussions and formal HR actions.
• Support management in maintaining a disciplined, respectful, and professional workplace.
• HR Reporting & Management Support
• Prepare periodic reports on headcount, attendance, attrition, leave, training, and employee engagement
• activities.
• Maintain updated employee databases and HR trackers.
• Track pending documentation, probation formalities, and employee-related administrative tasks.
• Provide management with updates on HR activities, employee concerns, and administrative requirements.
• Support the implementation and improvement of internal HR processes.

Role Boundaries

• Employee engagement, welfare, and workplace culture.
• HR documentation and employee lifecycle processes.
• Employee induction and development initiatives.
• Office administration, facilities, vendors, and inventory.
• HR policy communication and employee relations.
• Operational performance, productivity, targets, quality monitoring, agent coaching, and campaign outcomes remain the responsibility of the Operations Team.

About Company: Founded and headquartered in Jaipur, Climax BPM is an IT enterprise having ITES and call centre as its primary areas of business. Our win-win approach is centred around prioritising productivity for both our team and clients. By ensuring our team has the necessary resources and support, we're able to provide efficient solutions that meet our clients' needs. Our commitment to a collaborative, productive approach allows us to achieve mutually beneficial outcomes and build long lasting partnerships.