HR And Admin Executive In Jaipur

Climax BPM®; Jaipur; On-site; INR 300,000 - 450,000; Full time

Job summary

Climax BPM, based in Jaipur, is looking for an HR Operations professional to manage the employee lifecycle, onboarding, documentation, and records across the organization.

You will handle joining formalities, probation tracking, exit processes, payroll coordination support, policy communication, and HR data integrity; you will also plan engagement activities and maintain a productive workplace culture in alignment with management.

Responsibilities

• HR Operations & Employee Lifecycle
• Manage day-to-day HR activities and internal employee-related processes.
• Handle employee onboarding, induction, joining formalities, documentation, probation tracking, and exit formalities.
• Maintain employee files, HR databases, appointment letters, and other employment records.
• Communicate HR policies, workplace guidelines, attendance rules, and leave procedures.
• Coordinate employee transfers, confirmation formalities, resignations, and Full and Final settlement documentation.
• Ensure timely completion of employee-related administrative formalities.
• Employee Engagement & Employee Welfare
• Plan and organise employee engagement activities, festivals, celebrations, team outings, and internal events.
• Implement employee recognition programmes, appreciation initiatives, and employee welfare activities.
• Conduct employee feedback sessions to understand workplace concerns and employee needs.
• Address employee grievances and facilitate their resolution through appropriate channels.
• Promote a respectful, collaborative, and positive workplace culture.
• Develop initiatives to improve employee satisfaction, engagement, and retention.
• Maintain effective communication between employees, HR, and management.
• Employee Development & Learning
• Coordinate employee induction, orientation, and internal learning initiatives.
• Organise soft-skills sessions, workplace etiquette training, communication workshops, and employee awareness sessions.
• Identify general employee development needs through feedback and discussions with management.
• Support employee career development initiatives and internal learning opportunities.
• Maintain records of training sessions, employee participation, and development activities.
• Attendance, Leave & Payroll Coordination
• Resolve routine employee queries related to attendance, leave, salary documentation, and benefits.
• Coordinate with the payroll team to ensure accurate payroll processing.
• Maintain records related to PF, ESIC, and other applicable employee benefits in coordination with the responsible team.
• HR Policies & Employee Documentation
• Implement and communicate HR policies, internal procedures, and employee guidelines.
• Maintain records of employee acknowledgements, warnings, policy violations, and other relevant documentation.
• Assist in preparing and updating HR policies, SOPs, and the employee handbook.
• Ensure consistent implementation of company policies and maintain appropriate documentation.
• Handle confidential employee information responsibly.
• Support management with HR documentation and employee-related administrative requirements.
• Office Administration & Facilities Management
• Manage daily office administration and ensure smooth workplace functioning.
• Coordinate with vendors, maintenance personnel, and service providers.
• Identify administrative gaps and implement practical improvements.
• Employee Relations & Internal Coordination
• Act as a point of contact for routine employee-related queries and concerns.
• Facilitate communication between employees and management.
• Coordinate employee meetings, internal announcements, policy briefings, and HR initiatives.
• Assist in resolving workplace concerns professionally and confidentially.
• Maintain appropriate records of employee discussions and formal HR actions.
• Support management in maintaining a disciplined, respectful, and professional workplace.
• HR Reporting & Management Support
• Prepare periodic reports on headcount, attendance, attrition, leave, training, and employee engagement
• activities.
• Maintain updated employee databases and HR trackers.
• Track pending documentation, probation formalities, and employee-related administrative tasks.
• Provide management with updates on HR activities, employee concerns, and administrative requirements.
• Support the implementation and improvement of internal HR processes.

Job description

Job Description:

Key Responsibilities

• HR Operations & Employee Lifecycle
• Manage day-to-day HR activities and internal employee-related processes.
• Handle employee onboarding, induction, joining formalities, documentation, probation tracking, and exit formalities.
• Maintain employee files, HR databases, appointment letters, and other employment records.
• Communicate HR policies, workplace guidelines, attendance rules, and leave procedures.
• Coordinate employee transfers, confirmation formalities, resignations, and Full and Final settlement documentation.
• Ensure timely completion of employee-related administrative formalities.
• Employee Engagement & Employee Welfare
• Plan and organise employee engagement activities, festivals, celebrations, team outings, and internal events.
• Implement employee recognition programmes, appreciation initiatives, and employee welfare activities.
• Conduct employee feedback sessions to understand workplace concerns and employee needs.
• Address employee grievances and facilitate their resolution through appropriate channels.
• Promote a respectful, collaborative, and positive workplace culture.
• Develop initiatives to improve employee satisfaction, engagement, and retention.
• Maintain effective communication between employees, HR, and management.
• Employee Development & Learning
• Coordinate employee induction, orientation, and internal learning initiatives.
• Organise soft-skills sessions, workplace etiquette training, communication workshops, and employee awareness sessions.
• Identify general employee development needs through feedback and discussions with management.
• Support employee career development initiatives and internal learning opportunities.
• Maintain records of training sessions, employee participation, and development activities.
• Attendance, Leave & Payroll Coordination
• Resolve routine employee queries related to attendance, leave, salary documentation, and benefits.
• Coordinate with the payroll team to ensure accurate payroll processing.
• Maintain records related to PF, ESIC, and other applicable employee benefits in coordination with the responsible team.
• HR Policies & Employee Documentation
• Implement and communicate HR policies, internal procedures, and employee guidelines.
• Maintain records of employee acknowledgements, warnings, policy violations, and other relevant documentation.
• Assist in preparing and updating HR policies, SOPs, and the employee handbook.
• Ensure consistent implementation of company policies and maintain appropriate documentation.
• Handle confidential employee information responsibly.
• Support management with HR documentation and employee-related administrative requirements.
• Office Administration & Facilities Management
• Manage daily office administration and ensure smooth workplace functioning.
• Coordinate with vendors, maintenance personnel, and service providers.
• Identify administrative gaps and implement practical improvements.
• Employee Relations & Internal Coordination
• Act as a point of contact for routine employee-related queries and concerns.
• Facilitate communication between employees and management.
• Coordinate employee meetings, internal announcements, policy briefings, and HR initiatives.
• Assist in resolving workplace concerns professionally and confidentially.
• Maintain appropriate records of employee discussions and formal HR actions.
• Support management in maintaining a disciplined, respectful, and professional workplace.
• HR Reporting & Management Support
• Prepare periodic reports on headcount, attendance, attrition, leave, training, and employee engagement
• activities.
• Maintain updated employee databases and HR trackers.
• Track pending documentation, probation formalities, and employee-related administrative tasks.
• Provide management with updates on HR activities, employee concerns, and administrative requirements.
• Support the implementation and improvement of internal HR processes.

Role Boundaries

• Employee engagement, welfare, and workplace culture.
• HR documentation and employee lifecycle processes.
• Employee induction and development initiatives.
• Office administration, facilities, vendors, and inventory.
• HR policy communication and employee relations.
• Operational performance, productivity, targets, quality monitoring, agent coaching, and campaign outcomes remain the responsibility of the Operations Team.

About Company:

Founded and headquartered in Jaipur, Climax BPM is an IT enterprise having ITES and call centre as its primary areas of business. Our win-win approach is centred around prioritising productivity for both our team and clients. By ensuring our team has the necessary resources and support, we're able to provide efficient solutions that meet our clients' needs. Our commitment to a collaborative, productive approach allows us to achieve mutually beneficial outcomes and build long lasting partnerships.

Requirements: