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Lodha seeks an experienced operations professional to manage house-keeping, soft services, and front-desk operations for a luxury hotel setting in Navi Mumbai. The role requires coordination with security, valet, and F&B teams to ensure daily appointments and guest satisfaction.
The incumbent will supervise cleaning and maintenance of building interior and façade, implement health and safety practices, and handle vendor management with timely staff training.
To ensure all green building policies are being strictly follow
Responsible for all complaints received from the clients & occupants.
To manage the site operations F & B service, front-desk, cleanliness, maintenance & upkeep of the lobby areas by checking the site on a daily basis
Responsible for all vendor related activities which comes under the scope of soft services
To ensure all types of training are being provided timely to the staff.
Responsible for day to day checks of the vendors & preparation of the daily vendor report
Qualification: Degree/Diploma in Hotel Management Practice andOther Requirements: 6 to 8 years of overall experience working with luxuryhotel