Housekeeping Manager

Ibis Styles; Pune District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Ibis Styles in Pune, India, is seeking a Housekeeping Manager to lead our housekeeping department, ensuring impeccable cleanliness and guest comfort. The role blends strategic leadership with hands-on involvement to maintain high hospitality standards.

The ideal candidate will have a Bachelor’s degree in hospitality management or related field, proven housekeeping management experience, and strong leadership and communication skills to coach staff and collaborate across departments.

Qualifications

• Bachelor's degree in hospitality management, Business Administration, or a related field.
• Proven experience in housekeeping management, preferably in a resort or pre-opening environment.
• Previous leadership experience required.
• Strong leadership and interpersonal skills to motivate and guide the housekeeping team.
• Excellent communication skills to interact with staff, guests, and other departments.

Responsibilities

• Lead and motivate the housekeeping team, fostering excellence, teamwork, and attention to detail.
• Oversee day-to-day housekeeping activities, including room cleaning, laundry, and public area maintenance, ensuring standards.
• Implement and maintain quality control measures to achieve cleanliness and hygiene benchmarks.
• Efficiently manage housekeeping supplies, equipment, and inventory to meet needs and budget.
• Conduct regular training sessions for housekeeping staff, emphasizing best practices, safety, and customer service.
• Proactively address guest concerns related to housekeeping, ensuring a positive stay experience.
• Collaborate with other departments and communicate effectively with staff.

Skills

Team Leadership

Communication Skills

Detail-Oriented

Guest Service

Education

Bachelor's degree in hospitality management or related field

Job description

Job Summary

As the Housekeeping Manager, you play a pivotal role in ensuring the seamless operation of our resorts housekeeping department. Your leadership is essential in maintaining impeccable cleanliness standards, enhancing guest satisfaction, and creating an inviting atmosphere. This role combines strategic management with hands-on involvement to guarantee a memorable and comfortable stay for our guests.

Responsibilities

• Team Leadership: Lead and motivate the housekeeping team, fostering a culture of excellence, teamwork, and attention to detail.
• Daily Operations: Oversee day-to-day housekeeping activities, including room cleaning, laundry, and public area maintenance, ensuring adherence to established standards.
• Quality Assurance: Implement and maintain rigorous quality control measures to achieve and exceed cleanliness and hygiene benchmarks.
• Inventory Management: Efficiently manage housekeeping supplies, equipment, and inventory to meet operational needs and budgetary constraints.
• Training and Development: Conduct regular training sessions for housekeeping staff, emphasizing best practices, safety protocols, and outstanding customer service.
• Guest Satisfaction: Proactively address guest concerns related to housekeeping, ensuring a positive and memorable stay experience.
• Communication: Collaborate with other departments, communicate effectively with staff, and contribute to a seamless guest experience.

Qualifications

• Education: Bachelor s degree in hospitality management, Business Administration, or a related field.
• Proven Experience: Successful track record in housekeeping management, preferably in a resort or pre-opening environment. Previous leadership experience required.
• Leadership Skills: Strong leadership and interpersonal skills to motivate and guide the housekeeping team.
• Detail-Oriented: Exceptional attention to detail and commitment to maintaining the highest cleanliness standards.
• Communication Skills: Excellent communication skills to interact effectively with staff, guests, and other departments.