Executive Housekeeper

Hotel Queen Road; New Delhi; On-site; INR 450,000 - 650,000; Full time

Job summary

Hotel Queen Road in Delhi is seeking an experienced Housekeeping Supervisor to lead daily operations, ensuring cleanliness, safety and guest satisfaction across rooms and public areas.

You will implement cleaning schedules, train staff, coordinate with Front Office, Reservations and Maintenance, and maintain records while upholding hotel standards and budgets.

Responsibilities

• Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout.
• Administer all housekeeping and laundry facilities and ensure secure environment for all our guests.
• Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
• Work in partnership with Front Office/Guest Services, Reservations to ensure guest s needs are determined /met and oversee the overall smooth operation of Housekeeping department.
• Instill a cost-focused philosophy through training and education.
• Operate the property consistent with all legal, statutory and ficial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.
• Supervise and coordinate the daily activities of the housekeeping team to ensure high standards of cleanliness and maintenance.
• Develop and implement effective cleaning schedules and checklists to maintain consistency across all rooms and public areas.
• Train and mentor new staff members on cleaning procedures and safety protocols.
• Conduct regular inspections to identify and address any issues or concerns related to housekeeping.
• Collaborate with other departments, such as front office and maintenance, to ensure seamless operations and guest satisfaction.
• Maintain accurate records of inventory, supplies, and equipment used by the housekeeping department.

Job description

• Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout.
• Administer all housekeeping and laundry facilities and ensure secure environment for all our guests.
• Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
• Work in partnership with Front Office/Guest Services, Reservations to ensure guest s needs are determined /met and oversee the overall smooth operation of Housekeeping department.
• Instill a cost-focused philosophy through training and education.
• Operate the property consistent with all legal, statutory and ficial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.

• Supervise and coordinate the daily activities of the housekeeping team to ensure high standards of cleanliness and maintenance.
• Develop and implement effective cleaning schedules and checklists to maintain consistency across all rooms and public areas.
• Train and mentor new staff members on cleaning procedures and safety protocols.
• Conduct regular inspections to identify and address any issues or concerns related to housekeeping.
• Collaborate with other departments, such as front office and maintenance, to ensure seamless operations and guest satisfaction.
• Maintain accurate records of inventory, supplies, and equipment used by the housekeeping department.