Hospitality Coordinator

EduRun Group; Chennai; On-site; INR 200,000 - 300,000; Full time

Job summary

EduRun Group in Tamil Nadu invites a proactive Hospitality Coordinator to join our resort team. You will ensure seamless guest experiences by managing reservations, coordinating events, and collaborating with front desk, housekeeping, and F&B to deliver excellent service.

The role requires strong hospitality knowledge, superb communication, and the ability to handle multiple tasks in a fast-paced setting. A guest-centric approach and problem-solving mindset are essential.

Qualifications

• Experience in hospitality and tourism principles.
• Excellent communication and interpersonal skills.
• Ability to work in fast-paced environment and manage multiple tasks.
• Proficiency in ticketing systems and reservation management.
• Proactive approach to problem-solving and guest relations.

Responsibilities

• Coordinate and manage guest reservations, ensuring accuracy.
• Assist in planning and executing events within the resort.
• Collaborate with front desk, housekeeping, and F&B to ensure seamless service delivery.
• Address guest inquiries and concerns professionally.
• Monitor and report on guest feedback to identify areas for improvement.

Skills

Hospitality knowledge

Communication skills

Multitasking

Reservation management

Guest relations

Tools

Ticketing software

Reservation management software

Job description

We are seeking a dedicated Hospitality Coordinator to join our team in Tamil Nadu. The ideal candidate will have a passion for the hospitality industry and a strong understanding of tourism and hotel operations. As a Hospitality Coordinator, you will play a crucial role in ensuring that our guests have a memorable experience while staying at our resorts.

Key Responsibilities

• Coordinate and manage guest reservations, ensuring all ticketing and accommodation details are accurate and up-to-date.
• Assist in the planning and execution of events and activities within the resort, enhancing the overall guest experience.
• Collaborate with various departments, including front desk, housekeeping, and food and beverage, to ensure seamless service delivery.
• Address guest inquiries and concerns promptly and professionally, maintaining high levels of customer satisfaction.
• Monitor and report on guest feedback to identify areas for improvement and implement necessary changes.

Required Skills

• Strong knowledge of hospitality and tourism principles.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Proficiency in ticketing systems and reservation management.
• A proactive approach to problem-solving and guest relations.

If you are passionate about hospitality and eager to contribute to a dynamic team, we encourage you to apply for this exciting opportunity.