Home Sales Team Lead

Jio; Ernakulam; On-site; INR 600,000 - 900,000; Full time

Job summary

Reliance Jio in Kochi invites applications for sales roles in the Home segment of Jio Fiber. The unit seeks candidates with 3–6 years of partner management and team handling experience to drive fiber sales and campaigns.

You will manage end-to-end operations at the unit level, train staff, achieve targets across units and channels, and build relations with local authorities while ensuring customer satisfaction.

Qualifications

• Minimum Graduate required.
• 3–6 years of Partner Management & team handling experience in Sales.

Responsibilities

• Manage end-to-end Jio Fiber business at the unit level.
• Ensure right manpower availability as per the scope.
• Provide training and performance coaching.
• Achieve sales targets for Jio Fiber at unit/territory and individual levels.
• Drive sales through channels like general trade and partners.
• Conduct programs and campaigns for customer acquisition and engagement.
• Acquire building and society permissions for the assigned unit/territory.
• Maintain desired Customer Satisfaction Index.
• Build relations with local authorities and manage escalations.

Skills

IT tools usage

Planning

Liaising

Communication

Team management

Sales orientation

Customer focus

Solution mindset

Education

Graduate degree

Job description

Reliance Jio is inviting applications from candidates for open positions in Sales in Home segment in the Jio Fiber Business in Kochi

Key requirements are

1. Minimum Graduate
2. Experience 3-6 years of Partner Management & team handling experience in Sales.

Job Description

1. Manage end-to-end Jio Fiber business at the unit Level.
2. Ensure right manpower availability as per the scope.
3. Provide necessary on the job training and performance coaching.
4. Achieve sales target for Jio Fiber business at the Unit/Territory and at individual level.
5. Drive sales through other channels like general trade, sales partners etc.
6. Conduct programs and campaigns for customer acquisition and engagement.
7. Acquire building and society permissions for the assigned Unit/Territory.
8. Maintain desired level of Customer Satisfaction Index.
9. Build relations with local authorities and handle any unforeseen situations and escalations.

Skills Set

1. Knowledge of IT tools usage

2. Planning and organizing skills

3. Liaising skills

4. Communication skills

5. Team management skills

6. Sales orientation

7. Customer focus

8. Solution mindset