Hiring Technical Support Executive | Kolkata
2COMS Consulting Pvt. Ltd.
Stand out for this role — generate a tailored resume and cover letter in about a minute.
Benefits offered by this job
Job summary
2COMS Consulting Pvt. Ltd. in Kolkata is hiring a Technical Support Associate for an International (US) process. The role is Work from Office with a 24x7 rotational shift. Joining immediately or within 15 days is required, with CTC up to 3.50 LPA and night shift allowance.
Candidates should have 1 year or more of relevant experience and basic technical knowledge. Night shifts and cab facility are provided as per policy.
Qualifications
- 1 year and above experience in technical support or similar role.
- Basic technical knowledge required.
- Immediate joining or within 15 days preferred.
Responsibilities
- Handle technical support queries from international customers
- Provide prompt resolutions via calls and emails
- Maintain high-quality customer experience and professionalism in every interaction
Skills
Job description
- Dial in Extension to connect with Recruiter 500
Location: [Kolkata]
Mode: Work from Office (WFO)
Shift: 24×7 Rotational (including night shifts)
Joining: Immediate or within 15 days
We are hiring smart and energetic Technical Support Associates to join our US-based process. If you have good communication skills, basic technical understanding, and are ready to work in a dynamic environment — this opportunity is for you!
Key Responsibilities:
Handle technical support queries from international customers
Provide prompt resolutions via calls and emails
Maintain high-quality customer experience and professionalism in every interaction
1year and above experience candidates can only apply for this role.
Basic technical knowledge is a must
Immediate joiners or max 15 days’ notice
CTC upto 3.50 lpa. (based on experience)
Includes night shift allowance (up to ₹3,000/month)
One-way cab facility as per company policy
Freshers/Candidates currently pursuing any course are not eligible
No cash-in-hand payments for experienced candidates
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
