Grab the opportunity working with a renowned Interntional BPO-Inbound Tech

AdeebaEServicesPvt.Ltd; Kolkata District; On-site; INR 167,400 - 245,520; Full time

Benefits offered by this job

24 leaves in a year + comp offs + Birthday leaves

Salary paid on the 1st of every month

Job summary

Adeeba E-Services Pvt. Ltd. is looking for experienced professionals for Inbound Technical Support roles in Kolkata. Candidates should have 1-2 years of experience in technical support, with strong communication skills in English. The role requires the ability to troubleshoot various technical issues.

The company offers a friendly working environment with fixed monthly salary ranging from Rs. 15,000 to Rs. 22,000 plus attractive incentives. Immediate joining is preferred, and night shifts are mandatory.

Qualifications

• 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
• Ability to close own calls and handle customer issues.
• Candidates must be able to join immediately.

Responsibilities

• Provide technical support for issues related to Computer, Printer, Broadband, Router, Email, Mac, iPhone, and iPad.
• Resolve customer queries effectively.
• Work in night shifts as per requirement.

Skills

Inbound/Outbound Technical Support Experience

Troubleshooting Technical Issues

Good Communication Skills in English

Flexibility for Night Shifts

Job description

Grab the opportunity working with a renowned International BPO-Inbound Tech

Full-time

Company Description

We operate leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services. We provide technology and services to enable consumers, merchants, and other participants to conduct commerce in our ecosystem.

Desired Skills

• 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
• Must know how to close own calls.
• Good communication skills in English.
• Experience in troubleshooting technical issues related to Computer, Printer, Broadband, Router, Email issues, Mac, iPhone, iPad.
• Ability to handle customer's issues and provide accurate resolution.
• Should be flexible working in night shifts.

No Freshers are Welcome.

Salary and Incentives

Salary: Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.

Immediate joining preferable.

Benefits

• Fixed Salary on the 1st of every month in Salary Account.
• 24 leaves in a year + comp offs + Birthday leaves.
• Very Attractive Incentives.
• No Extension of Shift Timings.
• Friendly Working Environment.

Interview Timings

12 PM to 5 PM (Monday to Saturday)

Contact

Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091

Contact: Raju (HR) @ [phone]/8100272764
Land Line: [phone]/65555832

Candidate Profile

• Must have experience in Outbound Tech Support for more than 6 months-1 year.
• Must know how to close their own calls.
• Must have good convincing and sales skills.
• Candidates must be able to join immediately.
• Salary: Rs.15000-22,000/month fixed + huge incentives.
• Shift: US Shift.