Hiring Freshers For Entry Level roles | Customer Support Executives

Ehiretechservices; Chandigarh; On-site; INR 469,000 - 491,000; Full time

Benefits offered by this job

Cab facility for employees

Medical insurance

Work in international process

Job summary

Ehiretechservices is hiring a Customer Support Executive (Voice Process) for Mohali & Chandigarh. Night shifts are available, with an international process and 5 days of work per week. The role offers cab facility and medical insurance, with opportunities to grow in a global support environment.

The position supports both fresh graduates and experienced candidates, handling inbound/outbound calls and delivering high-quality customer service in a fast-paced setting.

Qualifications

• Graduates (Freshers & Experienced) welcome.

Responsibilities

• Handle inbound and outbound voice calls for international customers.
• Assist customers with technical troubleshooting related to telecom services including Internet, LAN, WAN, VPN, and Home Security.
• Resolve customer queries efficiently while delivering an excellent customer experience.

Skills

Inbound calls

Technical troubleshooting

Customer service

Education

Graduates

Job description

Customer Support Executive (Voice Process) | Mohali & Chandigarh | Night Shifts | International Process

No. of Positions - 35

Eligibility

Graduates (Freshers & Experienced Candidates Welcome)

Salary & Incentives (For InBound Voice Process)

• INR 23,100 Gross Salary - INR1250 for Cab Deduction = 21,000 to 22,000 Approx..
• + Up to 7,000 Monthly Performance Bonus
• + Unlimited Monthly Upselling Incentives (*Approx. - 12,000 to 14,000, you can make minimum apart from salary based on your potential*)
• You will be easily be able to make between 30-35,000 Inhand (Including Basic salary & Incentives)

Job Responsibilities

• * Handle inbound and outbound voice calls for international (US) customers.
• * Assist customers with technical troubleshooting related to telecom services, including Internet, LAN, WAN, VPN, and Home Security.
• * Resolve customer queries efficiently while delivering an excellent customer experience.

5 Days Working (Rotational Week Offs)

Rotational Night Shifts . For Example, any shift starting between 6:00 PM to 1:00 AM.

Shift is of 9 Hours including 1 hour break.

• * Cab Facility for Male & Female Employees
• * Medical Insurance
• * Work with a Leading International Process

Skills highlighted with ‘‘ are preferred keyskills