Hiring For CHAT Process - Chandigarh Location

Ehiretechservices; Chandigarh; On-site; INR 234,000 - 246,000; Full time

Benefits offered by this job

Cab facility for employees

Medical Insurance

Excellent career growth & learning

Work with international process

Job summary

Ehiretechservices in Mohali/Chandigarh invites applications for a Customer Support Executive (Voice Process) for night shifts in an international process. Freshers and experienced candidates acrossGraduates welcome.

The role offers a fixed monthly salary with performance incentives and upsell bonuses, aiming to achieve 30–35k inhand per month. Role entails handling international voice calls, troubleshooting telecom services (Internet, LAN, WAN, VPN, Home Security) and delivering strong customer

Qualifications

• Graduates welcome (Freshers & Experienced).
• Night shift availability required for international process.
• Voice process role supporting international customers.

Responsibilities

• Handle inbound and outbound voice calls for international (US) customers.
• Assist customers with technical troubleshooting related to telecom services, including Internet, LAN, WAN, VPN, and Home Security.
• Resolve customer queries efficiently while delivering an excellent customer experience.

Education

Graduates welcome (Freshers & Experienced)

Job description

Customer Support Executive (Voice Process) | Mohali & Chandigarh | Night Shifts | International Process

Job Location: Mohali

Eligibility: Graduates (Freshers & Experienced Candidates Welcome)

Salary & Incentives (CHAT Process)

INR 23,100 Gross Salary - INR1250 for Cab Deduction = 21,000 to 22,000 Approx..
+ Up to 7,000 Monthly Performance Bonus

+ Unlimited Monthly Upselling Incentives (*Approx. - 12,000 to 14,000, you can make minimum apart from salary based on your potential*)

You will be easily be able to make between 30-35,000 Inhand (Including Basic salary & Incentives)

Job Responsibilities

• Handle inbound and outbound voice calls for international (US) customers.
• Assist customers with technical troubleshooting related to telecom services, including Internet, LAN, WAN, VPN, and Home Security.
• Resolve customer queries efficiently while delivering an excellent customer experience.

Shift Details

• 5 Days Working (Rotational Week Offs)
• Rotational Night Shifts . For Example, any shift starting between 6:00 PM to 1:00 AM.
• Shift is of 9 Hours including 1 hour break.

Benefits

• Cab Facility for Male & Female Employees
• Medical Insurance
• Excellent Career Growth & Learning Opportunities
• Work with a Leading International Process