Hiring Fresher - Collection Manager - Haridwar

Haridwar Portal; Haridwar; On-site; INR 167,400 - 279,000; Full time

Job summary

Haridwar Portal is seeking a dedicated Collection Officer in Haridwar to recover outstanding payments and maintain strong relationships with customers. This role suits candidates starting their careers or with prior experience, offering growth in a banking-related environment.

You will contact customers via calls and emails, maintain detailed records, negotiate payment plans, and prepare regular reports for management while protecting sensitive information with discretion.

Qualifications

• Strong communication to engage with customers and negotiate payment terms.
• Attention to detail for maintaining accurate records and reports.
• Self-motivated with ability to work independently within a team.
• Reliability and discretion when handling sensitive information.

Responsibilities

• Debt collection through calls and emails to recover payments.
• Account management with detailed records of customer interactions and payment plans.
• Customer engagement and offering flexible payment solutions when necessary.
• Reporting on collection activities and outstanding balances to management.

Education

12th Pass

Job description

We are seeking a dedicated Collection Officer to join our team in Haridwar. This role is ideal for candidates with experience or those looking to start their careers. The Collection Officer will be responsible for recovering outstanding payments from customers and maintaining strong relationships.

Key Responsibilities

• Debt Collection: Reach out to customers with overdue payments through calls and emails to gently remind them of their outstanding balances and encourage timely payment.
• Account Management: Keep detailed records of customer interactions, payment plans, and follow-up actions to ensure effective tracking and resolution of debts.
• Customer Engagement: Foster positive relationships with clients by providing excellent service, addressing their concerns, and offering flexible payment solutions when necessary.
• Reporting: Prepare and submit regular reports on collection activities and outstanding balances to management, helping to assess the overall financial status.

Required Skills and Expectations

Candidates should possess strong communication skills to effectively engage with customers and negotiate payment terms. Attention to detail is crucial for maintaining accurate records and reports. The ideal candidate should be self‑motivated and able to work independently within a team‑oriented environment. An understanding of basic accounting principles will be beneficial. Finally, candidates should demonstrate reliability and a commitment to achieving targets while handling sensitive information with discretion.

• Experience: 0 - 6 Years
• No. of Openings: 2
• Education: 12th Pass
• Role: Collection Officer
• Industry Type: Banking
• Gender: Male
• Job Country: India
• Type of Job: Full Time
• Work Location Type: Work from Office