Collection Officer - Panipat

Saison International; Panipat; On-site; INR 350,000 - 550,000; Full time

Job summary

Saison International in Panipat is seeking a Collection Officer to manage and recover overdue payments while preserving strong customer relations and compliance with relevant laws. Your role includes contacting customers via phone, email, and mail, analyzing financial situations, negotiating payment arrangements, and maintaining accurate records of activities and statuses.

You will resolve disputes and collaborate with sales and support teams to resolve complex issues, and identify potential

Qualifications

• Bachelor's degree in Business, Finance, or related field preferred.
• Proven collections experience in a fast-paced environment.
• Excellent communication, negotiation, and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of debt collection laws and regulations.
• Ability to handle difficult conversations professionally and empathetically.

Responsibilities

• Contact customers via phone, email, and mail to negotiate payment arrangements for overdue accounts.
• Analyze customer financial situations to determine appropriate repayment solutions.
• Maintain accurate records of collection activities, customer communications, and payment statuses.
• Resolve customer disputes and address inquiries regarding their accounts.
• Adhere to all company policies, procedures, and legal regulations related to debt collection.
• Collaborate with internal teams to resolve complex customer issues.
• Identify and report potential fraud or unusual account activity.
• Meet or exceed individual and team collection targets.

Skills

Communication

Negotiation

Interpersonal skills

Analytical skills

Microsoft Office

Education

Bachelor's degree in Business/Finance

Tools

Microsoft Word

Excel

Outlook

Job description

## Collection Officer - PanipatApply: Panipat: Full time: Posted Yesterday: End Date: 18 October 2026 (27 days left to apply): REQ-002059Job Summary\\*\\* Responsible for managing and recovering outstanding debts from customers while maintaining positive customer relationships. Job Responsibilities\\*\\* \\* Contact customers via phone, email, and mail to negotiate payment arrangements for overdue accounts. \\* Analyze customer financial situations to determine appropriate repayment solutions. \\* Maintain accurate records of collection activities, customer communications, and payment statuses. \\* Resolve customer disputes and address inquiries regarding their accounts. \\* Adhere to all company policies, procedures, and legal regulations related to debt collection. \\* Collaborate with internal teams (e.g., sales, customer service) to resolve complex customer issues. \\* Identify and report potential fraud or unusual account activity. \\* Meet or exceed individual and team collection targets. Job Qualifications\\*\\* \\* Bachelor's degree in Business, Finance, or a related field preferred. \\* Proven experience in a collections role, preferably in a fast-paced environment. \\* Excellent communication, negotiation, and interpersonal skills. \\* Strong problem-solving abilities and attention to detail. \\* Ability to work independently and as part of a team. \\* Proficiency in Microsoft Office Suite (Word, Excel, Outlook). \\* Knowledge of relevant debt collection laws and regulations. \\* Ability to handle difficult conversations professionally and empathetically.