Collection Executive

Internet Moguls; Delhi; On-site; INR 279,000 - 390,600; Full time

Job summary

A leading advertising services company is seeking a detail-oriented Collection Executive in Ghaziabad, India. The role requires managing payment follow-ups, resolving billing issues, and maintaining customer records. Applicants should have strong communication skills, knowledge of finance, and proficiency in MS Office. Prior experience in collections or related fields is preferred. This is a full-time position with opportunities for growth in the finance department.

Qualifications

• 1–3 years of experience in collections or finance-related roles.
• Accuracy in data entry and record-keeping.
• Ability to work independently and within a team.

Responsibilities

• Contact customers for payment follow-ups.
• Negotiate payment plans in line with policies.
• Maintain accurate customer account information.
• Assist in preparing collection letters and statements.
• Share updates on collection status with the manager.

Skills

Proficiency in Microsoft Office

Strong communication skills

Negotiation skills

Attention to detail

Tools

MS Excel

MS Word

Job description

Assistant HR Manager | Talent Acquisition, Employee Management, Payroll Management

Experience: 1–3 Years

Job Summary

We are looking for a proactive and detail‑oriented Collection Executive to manage payment follow‑ups, resolve billing issues, and maintain accurate customer records. The ideal candidate should have strong communication skills, basic finance knowledge, and the ability to work efficiently in a fast‑paced environment.

Key Responsibilities

• Contact customers via phone, email, or written communication to follow up on outstanding payments.
• Negotiate payment plans or settlements in line with company policies and procedures.
• Maintain and update customer account information accurately in the collections database.
• Respond to customer queries related to billing issues, payment discrepancies, and account balances.
• Coordinate with internal teams such as Sales and Client Servicing to resolve billing disputes and customer concerns.
• Assist in preparing collection letters, statements, and other customer correspondence.
• Perform administrative tasks related to collections, including filing, data entry, and document management.
• Share regular updates and reports on collection status and progress with the Collections Manager or Supervisor.

Required Skills & Qualifications

• Proficiency in Microsoft Office, especially MS Excel and MS Word.
• Strong communication and negotiation skills.
• High attention to detail with accuracy in data entry and record‑keeping.Ability to work independently as well as collaboratively within a team.

Preferred Qualifications

• Prior experience in collections, accounts receivable, or finance‑related roles.
• Basic understanding of invoicing and payment processes.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Advertising Services

Ghaziabad, Uttar Pradesh, India 3 weeks ago