Hiring For Non Voice Technical chat process SAL upto 4.8LPA

The Job Factory; Bengaluru; On-site; INR 246,000 - 424,000; Full time

Benefits offered by this job

Attractive salary

Incentives

Training provided

Career growth

Chat/email only

Job summary

The Job Factory in Bengaluru is hiring International Chat Support Executive for non-voice chat and email support. You will assist international customers, resolve queries, and deliver high-quality service without voice calls.

Requires excellent written English, fast typing, basic computer skills, and ability to work rotational/night shifts. Freshers and experienced candidates can apply. Attractive salary, incentives, training, and career growth opportunities are offered with no voice calls.

Qualifications

• Excellent written English communication skills.
• Good typing speed and accuracy.
• Basic computer knowledge and multitasking skills.

Responsibilities

• Handle customer queries through live chat and email.
• Provide accurate information and resolve customer issues within the given turnaround time.
• Maintain professional written communication with international customers.
• Follow company policies, quality standards, and process guidelines.
• Achieve daily productivity, customer satisfaction, and quality targets.
• Maintain proper documentation of customer interactions.

Skills

Written English

Typing speed

Basic computer skills

Night shifts

Freshers welcome

Education

Any Graduate / Undergraduate

Job description

GREETINGS FROM,

THE JOB FACTORY!!!

Hiring: International Chat Support Executive Non-Voice Process

• Job Title: Customer Support Executive International Chat Process
• Process Type: Non-Voice (Chat/Email Support)
• Experience: Experienced Candidates
• Qualification: Any Graduate / Undergraduate (as per company requirements)
• Shift: Rotational Shifts / Night Shifts

Job Description

We are hiring enthusiastic and customer-focused candidates for an International Non-Voice Chat Process. The selected candidates will assist international customers through live chat and email, resolve customer queries, and provide excellent customer service without handling voice calls.

Roles and Responsibilities

• Handle customer queries through live chat and email.
• Provide accurate information and resolve customer issues within the given turnaround time.
• Maintain professional written communication with international customers.
• Follow company policies, quality standards, and process guidelines.
• Achieve daily productivity, customer satisfaction, and quality targets.
• Maintain proper documentation of customer interactions.

Candidate Requirements

• Excellent written English communication skills.
• Good typing speed and accuracy.
• Basic computer knowledge and multitasking skills.
• Ability to work in rotational or night shifts.
• Customer-focused attitude and problem-solving skills.
• Freshers and experienced candidates can apply.

Benefits

• Attractive salary package.
• Incentives and performance-based rewards, if applicable.
• Training provided.
• Career growth opportunities.
• No voice calls chat/email support only.