Hiring on For International voice and chat processes

Wsne Consulting; New Delhi, Gurugram District; Sur place; INR 405 000 - 495 000; Plein temps

Avantages offerts par ce poste

Night shifts

5 days working

Roster Off

Transport facility

Incentives

Résumé du poste

Wsne Consulting in Delhi is seeking Customer Service Executives to engage with global clients through calls, emails, and chats, delivering a seamless customer experience and fostering lasting relationships.

The role requires 1 year of international voice process experience, excellent English communication, and the ability to work rotational night shifts. Salary up to 4.5 LPA with incentives and 5-day weeks.

Qualifications

• Undergrad/Graduate both can apply.
• Minimum 1 year of experience in an International Voice Process.
• Excellent verbal and written communication skills in English.
• Strong problem-solving and interpersonal skills.
• Ability to work in rotational shifts (including night shifts).

Responsabilités

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Connaissances

English proficiency

Communication skills

Problem solving

Interpersonal skills

Night shift flexibility

Formation

Undergrad/Graduate

Outils

Basic computer knowledge

Description du poste

Job description

Job Summary : We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Requirements:

• Undergrad/Graduate both can apply
• Minimum 1 year of experience in an International Voice Process
• Excellent verbal and written communication skills in English
• Strong problem-solving and interpersonal skills
• Ability to work in rotational shifts (including night shifts)
• Basic computer knowledge

Salary & Benefits:

• Salary upto 4.50 LPA
• Lucrative incentives
• Night Shifts
• 24*7 Shifts
• 5 days working
• Roster Off
• Both side transport facility.