Hiring For Chat Process l Fresher & Experience

Cogenthub; Bengaluru; On-site; INR 167,000 - 246,000; Full time

Benefits offered by this job

Work From Office

Job summary

Cogenthub in Bangalore is hiring Chat Process Executives (freshers welcome) to handle customer queries and provide timely chat support. This is a Work From Office role with a 5-day workweek and rotational shifts.

The role requires excellent written English, good typing speed, and basic computer knowledge. You will maintain high-quality service while following process guidelines and achieving productivity targets.

Qualifications

• Freshers are welcome to apply.
• Excellent written English communication skills.
• Good typing speed and computer knowledge.
• Comfortable working from office in Bangalore.
• Comfortable working in rotational shifts.
• Candidates should be customer-service oriented and willing to learn.

Responsibilities

• Handle customer queries through chat.
• Provide accurate information and resolve customer issues.
• Maintain excellent written communication and customer service standards.
• Follow process guidelines and quality standards.
• Achieve defined productivity and quality targets.

Skills

Chat Process

Non-Voice

Customer Support

Written Communication

Typing

International Process

BPO

Job description

Hiring: Chat Process Executive Freshers

Location: Bangalore
Work Mode: Work From Office (WFO)
Working Days: 5 Days a Week
Shift: Rotational Shifts
Experience: Freshers can apply

Job Description

We are hiring Chat Process Executives to handle customer queries and provide timely and accurate resolutions through chat support.

Responsibilities

• Handle customer queries through chat.
• Provide accurate information and resolve customer issues.
• Maintain excellent written communication and customer service standards.
• Follow process guidelines and quality standards.
• Achieve defined productivity and quality targets.

Eligibility

• Freshers are welcome to apply.
• Excellent written English communication skills.
• Good typing speed and computer knowledge.
• Comfortable working from office in Bangalore.
• Comfortable working in rotational shifts.
• Candidates should be customer-service oriented and willing to learn.

Key Skills

Chat Process | Non-Voice | Customer Support | Written Communication | Typing | International Process | BPO

Job Location: Bangalore
Work From Office | 5 Days Working