Hiring Ecommerce Chat Support US Process Experienced Candidates

Team Vertex Cosmos; Pune District; On-site; INR 214,000 - 357,000; Full time

Benefits offered by this job

Both-Side Cab Provided

Work from Office

Job summary

Team Vertex Cosmos is hiring for an E-commerce Chat Support Executive to handle US-based customer queries via chat in a night shift setup from Kharadi, Pune. The role requires prior e-commerce chat support experience and excellent English communication.

The position offers a 5.5 day work week with a cab facility and office-based work mode. Ideal candidates will have strong typing skills, customer-service mindset, and comfort with US customers, returns, refunds, and product-related inquiries.

Qualifications

• E-commerce chat support experience required.
• Excellent written and verbal English.
• Strong typing and multitasking skills.
• Good customer-handling and problem-solving abilities.
• Comfortable interacting with US customers.
• Willing to work US/night shifts.

Responsibilities

• Handle customer queries through chat.
• Assist with orders, returns, refunds, and product-related concerns.
• Provide quick and accurate resolutions.
• Ensure a positive customer experience.
• Maintain quality and process standards.

Skills

E-commerce chat support

English communication

Typing speed

Customer service

US shift experience

Night shift

Multitasking

Job description

URGENT HIRING | E-COMMERCE CHAT SUPPORT | US PROCESS

Experienced E-commerce Professionals Your Next Career Move Starts Here!

Great Opportunity for Experienced E-commerce Chat Support Professionals!

Are you already working in E-commerce Chat Support and have excellent English communication skills?

Looking for a better opportunity with competitive salary + US process + BOTH-SIDE CAB FACILITY?

This could be your next career move!

Job Highlights

• Role: E-commerce Chat Support Executive
• Process: International E-commerce US Process
• Location: Kharadi, Pune
• Salary: Up to 32,000 CTC
• Experience: E-commerce experience mandatory
• Freshers: Not Eligible
• Communication: Excellent English communication required
• Shift: US Shift / Night Shift
• Working: 5.5 Days
• Cab Facility: Both-Side Cab Provided
• Work Mode: Work from Office

Were Looking For

• Candidates with relevant E-commerce Chat Support experience
• Excellent written & verbal English communication
• Strong typing and multitasking skills
• Good customer-handling & problem-solving abilities
• Comfortable interacting with US customers
• Comfortable working in US/night shifts
• Professional attitude and customer-first approach

Your Role

• Handle customer queries through chat
• Assist with orders, returns, refunds, and product-related concerns
• Provide quick and accurate resolutions
• Ensure a positive customer experience
• Maintain quality and process standards

What You Get

• Up to 32,000 CTC
• Both-Side Cab Facility
• International US E-commerce Process
• Career Growth Opportunities
• Professional Work Environment
• Opportunity to build your international customer support career

PLEASE NOTE

Only candidates with E-commerce Chat Support experience will be considered.

Freshers are not eligible.

READY FOR YOUR NEXT OPPORTUNITY?

If you have E-commerce experience + excellent communication skills, don't miss this opportunity!

• Kharadi, Pune
• Up to 32,000 CTC
• BOTH-SIDE CAB
• US E-commerce Chat Process
• US/Night Shift
• 5.5 Days Working

Experience in E-commerce? Excellent at Communication? Your Next Career Move is Just a Chat Away!