Hindi Voice Process

Hippo Cloud Technologies; Visakhapatnam; On-site; INR 167,000 - 234,000; Full time

Job summary

Hippo Cloud Technologies in Visakhapatnam is seeking a confident Hindi Telecaller to join our team. The role involves making calls to customers, explaining services, handling queries, and maintaining customer relationships.

The position requires fluency in Hindi and English, good verbal communication, and the ability to work from Visakhapatnam. Freshers and experienced candidates are welcome to apply.

Qualifications

• Fluent in both Hindi and English mandatory.
• Good verbal communication and interpersonal skills.
• Freshers and experienced candidates can apply.

Responsibilities

• Make outbound calls to customers and prospective clients.
• Communicate with customers in Hindi and English.
• Explain products/services clearly and professionally.
• Understand customer requirements and provide appropriate information.
• Follow up with customers and maintain regular communication.
• Handle customer queries and resolve basic concerns.
• Maintain records of calls, follow-ups, and customer information.
• Coordinate with the internal team when required.
• Achieve assigned calling and follow-up targets.
• Maintain professional communication with customers.

Skills

Hindi language

Bilingual (Hindi/English)

Verbal communication

Interpersonal skills

Basic computer knowledge

Call handling

Job description

Hindi Telecaller

Location: Visakhapatnam, Andhra Pradesh
Gender: Any
Employment Type: Full-Time

Experience - 0-1 Year

Job Summary

We are looking for a confident and enthusiastic Hindi Telecaller to join our team in Visakhapatnam. The candidate will be responsible for making calls to customers/clients, explaining our products or services, handling queries, and maintaining good customer relationships.

Key Responsibilities

• Make outbound calls to customers and prospective clients.
• Communicate with customers in Hindi and English.
• Explain products/services clearly and professionally.
• Understand customer requirements and provide appropriate information.
• Follow up with customers through calls and maintain regular communication.
• Handle customer queries and resolve basic concerns.
• Maintain accurate records of calls, follow-ups, and customer information.
• Coordinate with the internal team when required.
• Achieve assigned calling and follow-up targets.
• Maintain professional communication with customers.

Requirements

• Fluent in both Hindi and English Mandatory.
• Good verbal communication and interpersonal skills.
• Confident and comfortable speaking with customers over the phone.
• Basic computer knowledge.
• Ability to handle multiple calls and follow-ups.
• Positive attitude and willingness to learn.
• Freshers and experienced candidates can apply.
• Male/Female Any gender can apply.
• Candidates must be willing to work from Visakhapatnam.