HHP Engineer - GOA

Onsitego; Panaji; On-site; INR 350,000 - 490,000; Full time

Job summary

Qdigi Services in Goa seeks a technically skilled and customer-focused HHP Engineer to handle service and technical support for Home Personal/Consumer Electronics products. The role involves diagnosing product issues, carrying out repairs, resolving customer complaints, and ensuring timely service delivery.

The candidate will perform installation, inspection, repair, and maintenance activities, conduct root cause analysis, and maintain accurate service reports and documentation.

Responsibilities

• Diagnose and troubleshoot technical issues in HHP/consumer electronics products.
• Attend customer service requests and resolve technical complaints within defined TAT.
• Conduct installation, inspection, repair, and maintenance activities.
• Perform root cause analysis for recurring product issues.
• Maintain accurate service reports and required documentation.

Job description

Company: Qdigi Services

Position: HHP Engineer

Location: Goa

Department: Service Operations

Job Summary

Qdigi Services is looking for a technically skilled and customer-focused HHP Engineer to handle service and technical support for Home Personal/Consumer Electronics products. The candidate will be responsible for diagnosing product issues, carrying out repairs, resolving customer complaints, and ensuring timely service delivery.

Key Responsibilities

• Diagnose and troubleshoot technical issues in HHP/consumer electronics products.
• Attend customer service requests and resolve technical complaints within defined TAT.
• Conduct installation, inspection, repair, and maintenance activities as required.
• Perform root cause analysis for recurring product issues.
• Ensure proper usage of tools, equipment, and spare parts during service.
• Maintain accurate service reports, job sheets, and required documentation.