Qdigi- HHP Engineer - GOA75 days ago

Onsitego; Goa; Presencial; INR 250.000 - 400.000; Jornada completa

Descripción de la vacante

Qdigi Services invites applications for an HHP Engineer based in Goa to deliver service and technical support for Home & Personal/Consumer Electronics products.

The role requires diagnosing issues, performing installations, repairs, and maintenance while ensuring timely service delivery and detailed documentation of service activities.

Formación

• Diagnose and troubleshoot technical issues in HHP/consumer electronics products.
• Attend customer service requests and resolve technical complaints within defined TAT.
• Conduct installation, inspection, repair, and maintenance activities as required.

Responsabilidades

• Diagnose and troubleshoot technical issues in HHP/consumer electronics products.
• Attend customer service requests and resolve technical complaints within defined TAT.
• Conduct installation, inspection, repair, and maintenance activities as required.
• Perform root cause analysis for recurring product issues.
• Ensure proper usage of tools, equipment, and spare parts during service.
• Maintain accurate service reports, job sheets, and required documentation.

Conocimientos

Diagnose issues

Troubleshoot

Customer service

HHP/consumer electronics

Descripción del empleo

Job Summary

Qdigi Services is looking for a technically skilled and customer-focused

Job Summary

Company: Qdigi Services

Position: HHP Engineer

Location: Goa

Department: Service Operations

Qdigi Services is looking for a technically skilled and customer-focused HHP Engineer to handle service and technical support for Home & Personal/Consumer Electronics products. The candidate will be responsible for diagnosing product issues, carrying out repairs, resolving customer complaints, and ensuring timely service delivery.

Key Responsibilities

• Diagnose and troubleshoot technical issues in HHP/consumer electronics products.
• Attend customer service requests and resolve technical complaints within defined TAT.
• Conduct installation, inspection, repair, and maintenance activities as required.
• Perform root cause analysis for recurring product issues.
• Ensure proper usage of tools, equipment, and spare parts during service.
• Maintain accurate service reports, job sheets, and required documentation.