Qdigi- HHP Engineer - GOA19 days ago

Onsitego; Goa; On-site; INR 320,000 - 520,000; Full time

Job summary

Qdigi Services in Goa is seeking a technically skilled HHP Engineer to handle service and technical support for Home & Personal/Consumer Electronics products.

You will diagnose product issues, perform repairs, and ensure timely service delivery while maintaining detailed service reports and documentation.

Responsibilities

• Diagnose and troubleshoot technical issues in HHP/consumer electronics products.
• Attend customer service requests and resolve technical complaints within defined TAT.
• Conduct installation, inspection, repair, and maintenance activities as required.
• Perform root cause analysis for recurring product issues.
• Ensure proper usage of tools, equipment, and spare parts during service.
• Maintain accurate service reports, job sheets, and required documentation.

Job description

Company: Qdigi Services

Position: HHP Engineer

Location: Goa

Department: Service Operations

Qdigi Services is looking for a technically skilled and customer-focused HHP Engineer to handle service and technical support for Home & Personal/Consumer Electronics products. The candidate will be responsible for diagnosing product issues, carrying out repairs, resolving customer complaints, and ensuring timely service delivery.

Key Responsibilities

• Diagnose and troubleshoot technical issues in HHP/consumer electronics products.
• Attend customer service requests and resolve technical complaints within defined TAT.
• Conduct installation, inspection, repair, and maintenance activities as required.
• Perform root cause analysis for recurring product issues.
• Ensure proper usage of tools, equipment, and spare parts during service.
• Maintain accurate service reports, job sheets, and required documentation.