Service Engineer - GOA

Teledyne Technologies Incorporated; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Teledyne Technologies Incorporated is looking for a Field Service Engineer in Bengaluru, India. This role involves the installation and repair of Teledyne Hanson Research instruments, providing high-level customer service, and conducting technical support for clients.

The successful candidate will be detail-oriented, have organizational skills, and a Bachelor’s Degree in a technical field. The position requires 5 years of related work experience and proficiency with MS Office.

Qualifications

• 5 years in a related technical position.
• Ability to work independently.
• Ability to travel overnight and on weekends for extended periods.

Responsibilities

• Provide quality, professional HRCare support to all customers.
• Perform scheduled service and installations throughout the US.
• Provide field data to engineering for product improvements.

Skills

Detail oriented

Problem solving skills

Good written communication

Good verbal communication

Team collaboration

Knowledge of measuring/testing equipment

Education

Bachelor's Degree in technical or scientific discipline

Tools

MS Office

Job description

Be Visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Teledyne Hanson Research is a global technology company based in Southern California that invents, engineers, and manufactures dissolution and diffusion test instruments that set the standard for the entire industry. We take great pride in the fact that our research and equipment help ensure the world’s pharmaceuticals are pure, safe, and effective.

Teledyne Hanson Research is a worldwide leader in the design and manufacturing of dissolution and diffusion test instruments for pharmaceuticals that set the standard for the entire industry.

We are currently taking applications for a field service engineer to join our team.

Field Service Engineer Role

Field Service Engineer will be responsible for the installation and/or repair of Teledyne Hanson Research instruments, work with sales teams to identify potential service contract possibilities, and strive to provide a high level of service and support for our customers.

Primary Responsibilities

• Provide quality, professional HRCare support to all customers.
• Perform scheduled service and installations throughout the US.
• Perform technical support via phone and email.
• Perform on-call repairs when necessary.
• Report expenses according to corporate T&E policy.
• Assist the service manager in the training of new employees.
• Provide field data to engineering for product improvements.
• Plan for upcoming travel or projects.
• Progress ongoing or new cases/technical issues.
• Maintain up-to-date parts and calibrated tools inventory.

General Requirements

• Access to a well-maintained and reliable automobile.
• Detail oriented with good organizational and problem solving skills.
• Good written and verbal communication skills.
• Ability to work independently.
• Ability to travel overnight and on weekends for extended periods when necessary.

Prior Experience

• 5 years in a related technical position.
• Proficient with MS Office applications.

Education

Bachelor's Degree in a technical or scientific discipline.

Job Skills

• Ability to work on projects effectively with other team members.
• Read and understand engineering drawings and specifications.
• Read and understand complex procedures.
• Demonstrate skill with measuring and test equipment.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.