About the Role
We are looking for an entrepreneurial Sales & Marketing Head to build and scale our engineering and industrial services business.
The role will lead business development, customer acquisition, marketing, service operations and recurring revenue across Automotive OEMs, Tier-1 and industrial customers.
Key Responsibilities
Sales & Business Development
- Develop business with Automotive OEMs, Tier-1 and industrial customers.
- Build strong relationships with Engineering, Projects, Purchase and Plant teams.
- Identify new projects, RFQs and greenfield/brownfield opportunities.
- Lead technical-commercial proposals, negotiations and order closure.
- Achieve order booking, revenue and gross-margin targets.
- Build and maintain a strong qualified sales pipeline.
Marketing
- Develop company positioning in automotive engineering and industrial solutions.
- Identify new markets, customers and business opportunities.
- Develop customer presentations, capability profiles and marketing material.
- Track competitors, market trends and upcoming automotive projects.
- Build strategic partnerships with technology and equipment suppliers.
Service Business
- Develop and manage after-sales service business.
- Look after service revenue , retrofit, breakdown and maintenance opportunities.
- Develop service contracts with OEMs and Tier-1 customers.
- Improve customer response time and service quality.
- Coordinate Service, Engineering, Spares and Project teams.
Startup Responsibilities
- Build the Sales & Service function from zero to scale.
- Establish CRM, sales pipeline and service tracking systems.
- Develop key-account strategies for strategic customers.
- Create recurring revenue through AMC, retrofit, spares and service contracts.
- Work closely with Engineering, Projects, Procurement and Finance.
Candidate Profile
- 510 years of experience in Automotive / Industrial Automation / Paint Shop / Engineering Services / Equipment.
- Strong exposure to Automotive OEMs and Tier-1 customers.
- Proven B2B technical sales and business development experience.
- Experience in after-sales service, AMC, retrofit or maintenance business preferred.
- Strong understanding of RFQ, costing and commercial negotiation.
- Existing automotive customer network will be an advantage.
- Strong leadership, communication and negotiation skills.
- Entrepreneurial mindset with high ownership.
Key Performance Areas
Commercial handling| Revenue | Sales Pipeline | New Customers Acquisition | RFQ Conversion | Gross Margin | Service Revenue | AMC & Retrofit | Customer Retention | Repeat Business