Sales & Account Manager

Silver Muller Seals Llp; Sonipat; On-site; INR 600,000 - 900,000; Full time

Job summary

Silver Muller Seals Llp is seeking an experienced Sales & Key Account Management professional in India to grow an existing customer base and develop new business. The role involves day-to-day customer management, RFQs, quotations, follow-ups, and relationship building with domestic and international clients.

You will work closely with the Director, own customer interactions, and drive commercial discussions while leveraging Excel and ERP/CRM tools for reporting and forecasting.

Qualifications

• 4-9 years in B2B Sales or KAM/BD roles.
• Experience in automotive components, rubber products, sealing systems or manufacturing.
• Strong experience handling RFQs, quotations and negotiations.
• Excellent communication and relationship management.
• Strong follow-up and coordination skills.
• Proficient with Excel, ERP/CRM and sales reporting.

Responsibilities

• Manage and maintain relationships with existing domestic and international customers.
• Act as the primary point of contact for assigned customer accounts.
• Handle customer enquiries, RFQs, quotations and commercial follow-ups.
• Ensure timely follow-up on quotations and convert opportunities into orders.
• Conduct regular communication with customers to understand requirements and forecasts.
• Build long-term relationships with customers and improve retention.

Skills

B2B sales

Key account management

Relationship management

CRM/ERP proficiency

Education

Bachelor's degree in Engineering/Business/Marketing

MBA in Sales/Marketing (advantage)

Tools

ERP/CRM systems

Excel

Job description

ABOUT THE ROLE:

We are looking for an experienced and highly proactive Sales & Key Account Management professional to manage and grow our existing customer base while developing new business opportunities.

The selected candidate will work closely with the Director and gradually take ownership of day-to-day customer management, including enquiries, quotations, follow-ups, order coordination, commercial discussions and relationship management.

This is a key customer-facing role for someone who understands B2B sales in the automotive components or manufacturing industry and can independently manage customer relationships.

KEY RESPONSIBILITIES:

• Manage and maintain relationships with existing domestic and international customers.
• Act as the primary point of contact for assigned customer accounts.
• Handle customer enquiries, RFQs, quotations and commercial follow-ups.
• Ensure timely follow-up on quotations and convert opportunities into orders.
• Conduct regular communication with customers to understand requirements, forecasts and upcoming business opportunities.
• Build strong long-term relationships with customers and improve customer retention.

REPORTING & CRM:

• Maintain accurate records of customer interactions, enquiries, quotations and orders.
• Prepare regular sales reports, opportunity pipelines and customer status reports.
• Monitor pending quotations and ensure systematic follow-up.
• Provide management with market feedback, competitor information and business opportunities.

CANDIDATE PROFILE:

• Experience: 4-9 years in B2B Sales, Key Account Management or Business Development.
• Experience in automotive components, rubber products, sealing systems or manufacturing will be preferred.
• Strong experience handling customers, RFQs, quotations and commercial negotiations.
• Excellent communication and relationship management skills.
• Strong follow-up and coordination skills.
• Comfortable working with Excel, ERP/CRM systems and sales reporting.

EDUCATION:

• Bachelor's degree in Engineering, Business, Marketing or a related field.
• MBA in Sales/Marketing will be an added advantage.