Business Development Manager

Silver Seals; Sonipat; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Silver Seals is seeking an experienced Sales & Key Account Management professional to manage and grow our existing customer base while pursuing new business opportunities in the automotive components sector.

The selected candidate will work closely with the Director, own day-to-day customer management, respond to enquiries, quotations, follow-ups, and commercial discussions, and maintain strong relationships.

Qualifications

• 4–9 years of experience in B2B Sales, KAM, or Business Development.
• Experience in automotive components, rubber products, sealing systems or manufacturing preferred.
• Strong experience handling inquiries, RFQs, quotations and negotiations.
• Excellent communication and relationship management skills.
• Strong follow-up and coordination abilities; proficient with Excel and ERP/CRM systems.

Responsibilities

• Manage and maintain relationships with existing domestic and international customers.
• Serve as the primary contact for assigned customer accounts.
• Handle customer inquiries, RFQs, quotations, and commercial follow-ups.
• Ensure timely follow-up on quotations and convert opportunities into orders.
• Communicate with customers to understand requirements, forecasts and opportunities.
• Build long-term relationships and improve customer retention.
• Maintain records of customer interactions, enquiries, quotations and orders.
• Prepare sales reports, opportunity pipelines and customer status reports.
• Monitor pending quotations and ensure systematic follow-up.
• Provide management with market feedback and competitor information.

Skills

B2B Sales experience

Key Account Management

Relationship management

Follow-up skills

Coordination skills

Excel proficiency

ERP/CRM systems

Sales reporting

Education

Bachelor's degree in Engineering/Business/Marketing or related

MBA in Sales/Marketing (advantage)

Tools

Excel

ERP/CRM systems

Job description

We are looking for an experienced and highly proactive Sales & Key Account Management professional to manage and grow our existing customer base while developing new business opportunities.

The selected candidate will work closely with the Director and gradually take ownership of day-to-day customer management, including enquiries, quotations, follow-ups, order coordination, commercial discussions and relationship management.

This is a key customer-facing role for someone who understands B2B sales in the automotive components or manufacturing industry and can independently manage customer relationships.

KEY RESPONSIBILITIES:

• Manage and maintain relationships with existing domestic and international customers.
• Act as the primary point of contact for assigned customer accounts.
• Handle customer enquiries, RFQs, quotations and commercial follow-ups.
• Ensure timely follow-up on quotations and convert opportunities into orders.
• Conduct regular communication with customers to understand requirements, forecasts and upcoming business opportunities.
• Build strong long-term relationships with customers and improve customer retention.

REPORTING & CRM:

• Maintain accurate records of customer interactions, enquiries, quotations and orders.
• Prepare regular sales reports, opportunity pipelines and customer status reports.
• Monitor pending quotations and ensure systematic follow-up.
• Provide management with market feedback, competitor information and business opportunities.

CANDIDATE PROFILE:

• Experience: 4-9 years in B2B Sales, Key Account Management or Business Development.
• Experience in automotive components, rubber products, sealing systems or manufacturing will be preferred.
• Strong experience handling customers, RFQs, quotations and commercial negotiations.
• Excellent communication and relationship management skills.
• Strong follow-up and coordination skills.
• Comfortable working with Excel, ERP/CRM systems and sales reporting.

EDUCATION:

• Bachelor's degree in Engineering, Business, Marketing or a related field.
• MBA in Sales/Marketing will be an added advantage.