Head - Corporate Social Responsibility

Titan Company; Bengaluru; On-site; INR 7,000,000 - 12,000,000; Full time

Job summary

Titan Company Limited invites a senior CSR leader to define, design, and manage the portfolio of CSR and sustainability programmes, aligned with policy and the Companies Act. You will identify implementation partners, design programmes, and oversee end‑to‑end execution with CSR teams and project verticals.

You will lead discussions and obtain sign‑offs for annual action plans with the Chief Sustainability Officer, Managing Director, and Board CSR Committee.

Qualifications

• Postgraduate degree in Social Work (Mandatory).
• Experience: 20–22 years implementing CSR programmes in a corporate setup.
• Leadership responsibility for multi-thematic CSR programmes.
• Collaborative experience with government agencies, corporates, advisory bodies, and communities.
• Willingness to travel extensively across field locations.

Responsibilities

• Define, design, and manage the portfolio of CSR programmes in line with policy and Companies Act.
• Identify implementation partners; design programmes; manage end-to-end execution with CSR teams.
• Lead sign-offs for annual action plans with CSO, MD, and Board CSR Committee.
• Ensure governance, monitoring, and impact measurement across the CSR portfolio.

Skills

Strategic CSR Leadership

Governance & Compliance

Partnership Building

Cross-Functional Collaboration

People Leadership

Education

Postgraduate degree in Social Work

Management/Rural Development/Public Policy/Sustainability (preferred)

Job description

Job Requirements

Strategic CSR & Aff…

Define, design, and manage the portfolio of CSR and Aff… programmes for Titan Company Limited in line with the CSR / AA policy and the Companies Act.

Identify relevant implementation partners, design programmes, and manage end-to-end execution with CSR teams and project verticals.

Lead discussions and obtain sign-offs for annual action plans and major interventions with the Chief Sustainability Officer, Managing Director, and Board CSR Committee.

Governance, Compliance & Impact Measurement

Ensure all programme-governance requirements—including partner agreements, monitoring and evaluation (M&E), partner relations, MIS, and annual declarations—are completed in a timely manner.

Establish effective project-management systems, partner reviews, and impact-assessment processes across the CSR and Aff… portfolio.

Provide periodic updates to leadership and the Board CSR Committee on implementation progress, beneficiary impact, compliance, and utilisation.

Partnerships & Multiplier Effect

Explore and strengthen collaborations with government programmes, Tata Group entities, reputed institutions, NGOs, educational institutions, and other agencies.

Forge strategic partnerships, including with government agencies such as NITI Aayog and relevant institutions, to extend programme reach and leverage co-funding.

Build trusted relationships with beneficiary communities, field stakeholders, third-party auditors, impact-assessment agencies, and CSR consultants.

Cross-Functional Integration & Stakeholder Collaboration

Work closely with regional teams, Internal Audit, Compliance, Finance, Legal, Administration, Procurement, factory teams, and other internal stakeholders.

Engage employees across the organisation through volunteering activities and community-focused initiatives.

Ensure strong alignment between business needs, community priorities, programme governance, and implementation partners.

CSR, Climate Change & Sustainable Development

Conceptualize and implement programmes at the nexus of social and environmental impact, including integrated village and environmental development initiatives.

Develop interventions that benefit communities, natural resources, flora, fauna, and wider local ecosystems.

Integrate social and environmental impact considerations within the Company’s broader ESG and sustainability priorities.

People Leadership & Resource Management

Ensure the CSR and Aff… function is appropriately resourced through effective budgeting, manpower planning, and organisation design.

Build, lead, and manage the team across all CSR and Aff… verticals, promoting leadership, ownership, and collaboration.

Drive efficient utilisation of CSR resources, increasing direct impact, beneficiary reach, geographic coverage, and on‑time execution of the annual action plan.

Work Experience

Education:

Postgraduate degree in Social Work (Mandatory).

Additional qualification in Management, Rural Development, Public Policy, Sustainability, or a related discipline (Preferred).

Experience:

20–22 years of experience implementing Corporate Social Responsibility and Aff… programmes in a corporate set‑up, including leadership responsibility for multi‑thematic CSR programmes.

Demonstrated experience in CSR programme design and implementation in line with the Companies Act and related governance requirements.

Collaborative experience with government agencies, corporates, advisory bodies, implementation partners, and community stakeholders is essential.

Working knowledge of ESG frameworks and the integration of social and environmental impact is important.

Willingness to travel extensively across field locations, regional clusters, and programme sites.

Key Competencies

Strategic CSR Leadership & Social Impact: Defines ambitious, practical CSR and Aff… strategies that deliver meaningful community outcomes while remaining aligned to Titan’s purpose and governance standards.

Programme Design & Development Operations: Demonstrates strong command of the programme lifecycle—from needs assessment and partner selection to execution, monitoring, evaluation, and course correction.

Partnership Building & Ecosystem Collaboration: Builds productive partnerships with government, Tata Group entities, NGOs, institutions, and communities to create multiplier effects in funds, reach, and impact.

Governance, Compliance & Ethical Rigor: Maintains high standards of integrity, documentation, financial discipline, statutory compliance, reporting, and audit readiness across the CSR portfolio.

Influence & Cross-Functional Collaboration: Aligns diverse internal stakeholders including leadership, Finance, Legal, Audit, Procurement, regional teams, and factory teams around shared social-impact goals.

Community & Partner Centricity: Engages with empathy, cultural sensitivity, and a sustained focus on the needs of beneficiary communities, NGO partners, and field stakeholders.

People Leadership & Team Management: Leads and develops a capable, values-driven team across CSR and Aff… verticals, creating clear accountability and a positive working culture.

Outcome Orientation & Learning Agility: Uses data, field insights, impact assessments, and emerging ESG practices to improve programmes continuously and increase beneficiary impact.