Head - Corporate Social Responsibility

Titan Company Limited; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Titan Company Limited seeks an experienced Strategic CSR leader to define and manage a portfolio of Corporate Social Responsibility and Affordable initiatives across communities, government programs, and Tata ecosystem. You will design programmes, identify implementation partners, and oversee end-to-end execution with CSR teams and project verticals.

You will drive governance, compliance, impact measurement, and stakeholder engagement with senior leaders, including the CSO, MD, and Board CSR

Qualifications

• Postgraduate degree in Social Work is mandatory.
• Additional qualification in Management, Rural Development, Public Policy, Sustainability, or related discipline preferred.
• Demonstrated experience leading CSR programmes and partnerships with government agencies and NGOs.

Responsibilities

• Define, design, and manage the CSR portfolio and Aff initiatives.
• Identify implementation partners and oversee end-to-end execution with CSR teams.
• Lead governance, compliance, MIS, and impact measurement activities.
• Build strategic partnerships with government bodies, Tata Group entities, NGOs, and educational institutions.
• Travel extensively to field locations and coordinate with regional clusters.

Skills

Strategic CSR Leadership

Social Impact

Programme Design

Partnership Building

Governance & Compliance

Cross-Functional Collaboration

People Leadership

Travel Flexibility

Data & Impact Assessment

Education

Postgraduate degree in Social Work

Management/Rural Development/Public Policy/Sustainability (Preferred)

Job description

Strategic CSR &

• Define, design, and manage the portfolio of CSR and Aff
• Identify relevant implementation partners, design programmes, and manage end-to-end execution with CSR teams and project verticals.
• Lead discussions and obtain sign-offs for annual action plans and major interventions with the Chief Sustainability Officer, Managing Director, and Board CSR Committee.

Governance, Compliance & Impact Measurement

• Ensure all programme-governance requirements—including partner agreements, monitoring and evaluation (M&E), partner relations, MIS, and annual declarations—are completed in a timely manner.
• Establish effective project-management systems, partner reviews, and impact-assessment processes across the CSR and Aff
• Provide periodic updates to leadership and the Board CSR Committee on implementation progress, beneficiary impact, compliance, and utilisation.
• Explore and strengthen collaborations with government programmes, Tata Group entities, reputed institutions, NGOs, educational institutions, and other agencies.
• Forge strategic partnerships, including with government agencies such as NITI Aayog and relevant institutions, to extend programme reach and leverage co-funding.
• Build trusted relationships with beneficiary communities, field stakeholders, third-party auditors, impact-assessment agencies, and CSR consultants.

Cross-Functional Integration & Stakeholder Collaboration

• Work closely with regional teams, Internal Audit, Compliance, Finance, Legal, Administration, Procurement, factory teams, and other internal stakeholders.
• Engage employees across the organisation through volunteering activities and community-focused initiatives.
• Ensure strong alignment between business needs, community priorities, programme governance, and implementation partners.

CSR, Climate Change & Sustainable Development

• Conceptualize and implement programmes at the nexus of social and environmental impact, including integrated village and environmental development initiatives.
• Develop interventions that benefit communities, natural resources, flora, fauna, and wider local ecosystems.
• Integrate social and environmental impact considerations within the Company’s broader ESG and sustainability priorities.
• Ensure the CSR and Aff
• Build, lead, and manage the team across all CSR and Aff
• Drive efficient utilisation of CSR resources, increasing direct impact, beneficiary reach, geographic coverage, and on‑time execution of the annual action plan.

Work Experience

Education:

• Postgraduate degree in Social Work (Mandatory).
• Additional qualification in Management, Rural Development, Public Policy, Sustainability, or a related discipline (Preferred).

Experience:

• 20–22 years of experience implementing Corporate Social Responsibility and Aff
• Demonstrated experience in CSR programme design and implementation in line with the Companies Act and related governance requirements.
• Collaborative experience with government agencies, corporates, advisory bodies, implementation partners, and community stakeholders is essential.
• Working knowledge of ESG frameworks and the integration of social and environmental impact is important.
• Willingness to travel extensively across field locations, regional clusters, and programme sites.
• Strategic CSR Leadership & Social Impact: Defines ambitious, practical CSR and Aff
• Programme Design & Development Operations: Demonstrates strong command of the programme lifecycle—from needs assessment and partner selection to execution, monitoring, evaluation, and course correction.
• Partnership Building & Ecosystem Collaboration: Builds productive partnerships with government, Tata Group entities, NGOs, institutions, and communities to create multiplier effects in funds, reach, and impact.
• Governance, Compliance & Ethical Rigor: Maintains high standards of integrity, documentation, financial discipline, statutory compliance, reporting, and audit readiness across the CSR portfolio.
• Influence & Cross-Functional Collaboration: Aligns diverse internal stakeholders including leadership, Finance, Legal, Audit, Procurement, regional teams, and factory teams around shared social‑impact goals.
• Community & Partner Centricity: Engages with empathy, cultural sensitivity, and a sustained focus on the needs of beneficiary communities, NGO partners, and field stakeholders.
• People Leadership & Team Management: Leads and develops a capable, values-driven team across CSR and Aff
• Outcome Orientation & Learning Agility: Uses data, field insights, impact assessments, and emerging ESG practices to improve programmes continuously and increase beneficiary impact.