Head Admissions

Hrassistance India Consultancy Llp; Pune District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Hrassistance India Consultancy Llp in Pune seeks a Head of Admissions to manage the complete admission process for the school, from walk-ins and telephonic enquiries to final admissions, and to develop a high-performing admissions team.

The role requires preparing admission folders for pre-school and higher sections, training counsellors, tracking enquiries, and presenting daily reports to the Principal while contributing to the school's values and culture.

Responsibilities

• Manage the entire admission process from walk-ins or telephonic enquiries to final admissions.
• Develop and manage a team of two or more Admission Counsellors.
• Prepare admission folders separately for the Pre-school and Higher sections containing: information about infrastructure and facilities, board affiliation details, advantages of the chosen education board, school achievements, student accomplishments, and activities, fee structure.
• Prepare a sales pitch for Admission Counsellors based on the admission folders.
• Train Admission Counsellors on: admission processes, objection handling.
• Take daily feedback from Admission Counsellors regarding: number of enquiries, mode of enquiries (walk-ins/telephonic), follow-ups, conversions.
• Maintain and update the enquiry database daily.
• Prepare analysis reports on: mode of enquiries, geographic/PIN code analysis, reasons for non-interest (NIs).
• Present daily reports and improvement strategies to the Principal.
• Conceptualize events to increase school footfalls.
• Provide daily updates to Accounts regarding: number of admissions, total fees collected, discounts offered (with prior approval from the Principal), payment schedules.
• Follow up with previous NIs for a second round of counselling.
• Develop a well-decorated counselling room/model classroom.
• Maintain admission stationery stock efficiently.
• Ensure smooth functioning of the admission process.
• Contribute to the School’s values and culture.
• Undertake additional responsibilities as directed by the Principal.

Job description

Role Overview

The role involves managing the completeadmissionprocess for the school.

Reporting

TheHeadofAdmissions will directly report to the Principalofthe School.

Key Responsibilities

• Manage the entireadmissionprocess from walk-ins or telephonic enquiries to finaladmissions.
• Develop and manage a teamoftwo or moreAdmissionCounsellors.
• Prepareadmissionfolders separately for the Pre-school and Higher sections containing:
• Information about infrastructure and facilities
• Board affiliation details
• Advantagesofthe chosen education board
• School achievements, student accomplishments, and activities
• Fee structure
• Prepare a sales pitch forAdmissionCounsellors based on theadmissionfolders.
• TrainAdmissionCounsellors on:
• Admissionprocesses
• Objection handling
• Take daily feedback fromAdmissionCounsellors regarding:
• Numberofenquiries
• Modeofenquiries (walk-ins/telephonic)
• Follow-ups
• Conversions
• Maintain and update the enquiry database daily.
• Prepare analysis reports on:
• Modeofenquiries
• Geographic/PIN code analysis
• Reasons for non-interest (NIs)
• Present daily reports and improvement strategies to the Principal.
• Conceptualize events to increase school footfalls.
• Provide daily updates to Accounts regarding:
• Numberofadmissions
• Total fees collected
• Discountsoffered (with prior approval from the Principal)
• Payment schedules
• Follow up with previous NIs for a second roundofcounselling.
• Develop a well-decorated counselling room/model classroom.
• Maintainadmissionstationery stock efficiently.
• Ensure smooth functioningoftheadmissionprocess.
• Contribute to the School’s values and culture.
• Undertake additional responsibilities as directed by the Principal.

Key Result Areas

• Timely preparationofadmissionfolders before theadmissionseason.
• Effective trainingofAdmissionCounsellors in enquiry handling and objection management.
• Regular presentationofdaily reports to the Principal.
• Improvement inadmissionconversions.
• Effective coordination duringadmission-related crisis situations.