HCLTech - Walk-in For OTC-AR Collection on 6th Mar'26 at Navallur

HCLTech; Chennai District; Sur place; INR 400 000 - 600 000; Plein temps

Résumé du poste

A leading IT services company is looking for an experienced individual for their OTC-AR Collection team in Chennai. The candidate should have 2+ years in OTC Collections, preferably with a finance background. Night shift availability is required. Responsibilities include managing high-profile accounts, achieving debt targets, and implementing process improvements. Strong communication and analytical skills are essential for this role.

Qualifications

• Minimum of 2 years' experience within an OTC Collections team.
• Finance background preferred, B.Com and MBA (Finance) graduates desired.
• Willing to work in Night shift.

Responsabilités

• Collect complex/high profile accounts following defined strategies.
• Identify potential write-offs for aged debts.
• Ensure adherence to best practices for results.

Connaissances

OTC Collections experience

Excellent communication skills

MS Office proficiency

Analytical and problem-solving skills

Formation

B.Com and MBA (Finance)

Description du poste

HCLTech - Walk-in for OTC-AR Collection on 6th Mar'26 at Navallur

Date: 06 Mar'26.

Time: 10.00am to 2.00pm.

Experience: 2 years - 7 years of Relevant Experience.

HR: Jefferson G

Shift: Night Shift (US)

Major Responsibilities

• Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs
• Implementation of service stops/ remove stops according to process.
• Review of UMCC and on account payments as per ICMP guidelines
• Identify the potential write-offs for clearing aged debts.
• Accountability for debt and cash targets achievement on a quarterly/monthly basis
• Timely and correct dunning process + handover of insolvent customers/ customers unwilling to pay to legal collections.
• Detection and help for process improvement opportunities for collection + system improvements.
• Where technical knowledge gaps have been identified through the review process, the job holder will work with the Administrators and the respective Team leader to aid in the closure of that gap.
• Responsible for new process implementation within the teams
• Ensure adherence to process and strategies that will allow best in class results in a controlled environment

Background, skills, experience, and qualifications

• A minimum of 2 years' experience within an OTC Collections team (Required)
• Should have Finance background. Preferably B.com and MBA (Finance) graduates
• Excellent communication skill (Oral and written)
• Willing to work in Night shift
• Proven track record in meeting targets and SLAs
• PC literacy, particularly in MS Office
• Demonstrate a customer focused orientation.
• Excellent analytical and problem-solving skills

Role specific competencies and requirements

• Fluency in (English), both written and verbal.
• Self-motivated and willing to learn new skills.
• Commitment to developing oneself and desire to develop others.
• Team Player
• Ability to work on own initiative.
• Adaptable to a changing environment & flexible with regard to working patterns.