Collection ( AR/OTC) - Bangalore - Night Shift

Clarity Consulting; Bengaluru; On-site; INR 400,000 - 620,000; Full time

Job summary

Clarity Consulting is seeking a collection specialist with experience in handling international customers over calls. The role requires strong written and verbal communication, plus proficiency in email correspondence following proper etiquette.

You will manage inbound and outbound calls, dispute resolution, and account reconciliation while adapting to night shifts. Candidate should understand credit management, including credit limit reviews, refunds, and order management to ensure smooth

Qualifications

• Experience in collections with international customers via calls.
• Strong written and verbal communication skills.
• Proficient email writing with proper etiquette.
• Able to handle inbound and outbound calls.
• Knowledge of dispute management processes.
• Good understanding of account reconciliation.

Skills

Collections experience

International calls

Email writing

Dispute management

Account reconciliation

Credit management

Night shift

Job description

Note : - Only apply if you have Proper experience in Collection ( No cash application & billing exp )

Collections Experience in connecting with international customers Via Call.

Good written and verbal communication

Good at Email writing skills following right etiquettes.

able to handle Inbound & Outbound call.

Knowledge Dispute Management

Good understanding on Account Reconciliation

Understanding on Credit Management along with task which includes - Credit Limit Review , Refunds, Order Management.

Flexible with night shift.