Hardware & Network Engineer

JobTrade; Hyderabad; On-site; INR 134,000 - 167,000; Full time

Job summary

JAYARSEE TECHNOLOGIES is hiring a Hardware & Network Engineer to provide first-level IT support for hardware, software, and network issues. You will install, configure, and maintain desktops, laptops, servers, printers, and peripherals, while troubleshooting defects and ensuring systems run smoothly.

The role covers LAN/WAN, remote support, and email management, with emphasis on security, data integrity, and effective incident documentation. Strong communication and teamwork are essential.

Qualifications

• Bachelor’s degree in CS/IT or related field is required.
• 0.5–1 year of technical support or helpdesk experience preferred.
• Solid hardware and networking knowledge with good troubleshooting skills.
• Strong communication and teamwork abilities.

Responsibilities

• Provide first-level technical support to end-users for hardware, software, and network-related issues.
• Install, configure, and maintain desktop systems, laptops, servers, printers, scanners, and other peripherals.
• Troubleshoot and resolve technical issues promptly.
• Support Windows, Linux, and Mac OS installations and configurations.
• Perform system installations, hardware upgrades, and application installations.

Skills

Windows OS

Active Directory

LAN & WAN Connectivity

Networking Standards

Laptop & Desktop Support

Server Support

Remote Desktop Support

Email Account Management

Backup & Data Restoration

IT Security Fundamentals

Hardware Troubleshooting

Printer & Scanner Configuration

Ticketing Systems

Microsoft Office Suite

CCNA knowledge

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Job description

• Provide first-level technical support to end-users for hardware, software, and network-related issues.
• Install, configure, and maintain desktop systems, laptops, servers, printers, scanners, and other peripherals.
• Troubleshoot and resolve technical issues promptly.
• Support Windows, Linux, and Mac OS installations and configurations.
• Perform system installations, hardware upgrades, and application installations.
• Configure and maintain LAN, wireless, USB, and network printers.
• Provide remote desktop support and resolve user issues through ticketing systems.
• Assist with the setup and configuration of new IT equipment.
• Support and maintain local LAN, Internet, and corporate WAN connectivity.
• Maintain CCTV and biometric systems.
• Manage user email accounts and resolve email-related issues.
• Handle backup management and assist with data restoration.
• Perform user data validation and maintain data integrity.
• Support security systems including firewalls, intrusion detection, antivirus, authentication systems, and log management.
• Document incidents, troubleshooting steps, solutions, and support procedures.
• Create and maintain technical documentation and service desk support solutions.
• Coordinate with other IT and Core Services teams to resolve complex technical issues.
• Communicate effectively with employees to understand and resolve their IT requirements.
• Ensure timely resolution of user queries and technical issues.

Job Role: Hardware & Network Engineer

Job Description

• Provide first-level technical support to end-users for hardware, software, and network-related issues.
• Install, configure, and maintain desktop systems, laptops, servers, printers, scanners, and other peripherals.
• Troubleshoot and resolve technical issues promptly.
• Support Windows, Linux, and Mac OS installations and configurations.
• Perform system installations, hardware upgrades, and application installations.
• Configure and maintain LAN, wireless, USB, and network printers.
• Provide remote desktop support and resolve user issues through ticketing systems.
• Assist with the setup and configuration of new IT equipment.
• Support and maintain local LAN, Internet, and corporate WAN connectivity.
• Maintain CCTV and biometric systems.
• Manage user email accounts and resolve email-related issues.
• Handle backup management and assist with data restoration.
• Perform user data validation and maintain data integrity.
• Support security systems including firewalls, intrusion detection, antivirus, authentication systems, and log management.
• Document incidents, troubleshooting steps, solutions, and support procedures.
• Create and maintain technical documentation and service desk support solutions.
• Coordinate with other IT and Core Services teams to resolve complex technical issues.
• Communicate effectively with employees to understand and resolve their IT requirements.
• Ensure timely resolution of user queries and technical issues.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 6 months–1 year of experience in technical support or helpdesk roles.
• Strong hardware and networking knowledge.
• Good troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Commitment to providing excellent customer service.

Required Skills

• Windows OS
• Microsoft Office Suite
• Active Directory
• Networking Standards
• Hardware Troubleshooting
• Laptop & Desktop Support
• Server Support
• Printer & Scanner Configuration
• Remote Desktop Support
• Ticketing Systems
• Basic Microsoft OS Internals
• LAN & WAN Connectivity
• Email Account Management
• Backup & Data Restoration
• IT Security Fundamentals

Preferred Skills

• CCNA knowledge/certification is an additional advantage.
• Knowledge of Microsoft products.
• Excellent troubleshooting skills.
• Knowledge of Internet security and data privacy principles.

Job Details

• Experience: 6 Months–1 Year
• Salary: ₹12,000–₹15,000
• Notice Period: 1 Year + 9 months & 2 months’ Notice period
• Contact: 8179725350 / 9121002109
• Email: [e-mail]
• Website: www.jayasreetechnologies.com
• Company: JAYARSEE TECHNOLOGIES